Visitor Experience Assistant Reading, England
Job description
Job Title: Visitor Experience Assistant
Reporting to: Visitor Experience Lead and Head of Business Operations
About the role:
Visitor Experience Assistant is required to be a professional, customer focused and enthusiastic individual willing to work as a part of the team to support and represent Beale Wildlife Park and Child Beale Trust. Your aim is to welcome visitors into the park, provide excellent customer service and take active part in any visitor related events that may arise during the year. You will take pride in providing clean, sanitary and safe environment for our customers to enjoy.
Responsibilities:
-Answering visitors questions and enquires in polite and positive manner
-Making sure that your surroundings are clean, tidy and well presented at all times
-Participating in any activities and events across the Park
-Behaving in professional and respectable way towards your colleagues and visitors
-Promoting any extra events to maximise profits
-Following Health and Safety regulations in the Park
-Adhering to the correct procedures regarding time off work, sickness and any other HR related topics
Additional information:
- Previous customer service experience is preferable
- Temporary position
- Flexible availability required
- Part-Time position, minimum of 14hrs per week
- Must be available: May Half Term (26/05 - 04/06) , Weekends in June and July and during the school summer holiday
- Shifts between 10am to 5pm
Job Types: Part-time, Temporary contract
Contract length: 5 months
Salary: £5.28-£10.42 per hour
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Reading: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer Service: 1 year (preferred)
Work Location: In person
Expected start date: 26/05/2023
