Visitor Centre Assistant Dunkeld, Scotland
Job description
**Please apply directly on our website**
Title: Visitor Centre Assistant
Status: 12 Months, Fixed Term (ASAP START)
Hours: 1st March – 1st August: 35 hours per week
1st September – 31st October: 21 hours per week
1st November – 28th February: 14 hours per week (weekend and occasional evening work required)
Salary: £19,838 pro rata to suit
Location: Loch of the Lowes, Dunkeld
Closing date: 07 May 2023
About us:
For nearly 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas. The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.
The Role:
We are looking for an enthusiastic individual to provide a first class customer care service at our flagship Visitor Centre throughout our busy osprey breeding season.
Assisting in the day-to-day running of the centre’s reception and osprey/wildlife exhibition areas and you will focus on membership recruitment, sales and seasonal wildlife events.
Please apply if you have excellent communication skills, have worked in the retail/tourism/not-for-profit sector, and have an aptitude to enthuse others about nature conservation.
A current UK driving licence is desirable.
Main Objectives
- Provide first class customer care and visitor services at this flagship visitor centre’s reception and exhibition area
- Promote the work of the Scottish Wildlife Trust and raise the profile of the visitor centre by providing effective and innovative information including updating social media platforms
- Assist with maximising sales and commercial return from the visitor centre, meeting membership recruitment targets, assisting with stock control and purchasing
- Facilitate day-to-day duties of the visitor centre operations including interpretation of wildlife at window or at hides, opening and closing of visitor centre, maintaining standards and cleanliness/health and safety, daily cashing up and weekly banking
- Assist with the planning and running of face-to-face and online events
- Ability to deliver talks to the general public and booked groups
- Assist with daily volunteer management
The ideal candidate:
Takes personal responsibility for health and safety
Is committed to organisational culture, values and vision
Plans and organises work effectively
Is a team player and can also work on their own with their own initiative
Makes optimal use of technology, knowledge and skills
Uses initiative and creativity
Communicates effectively
Has an empathy for conservation and wildlife
Possesses the ability to work with minimum supervision
Solves problems effectively
Takes personal responsibility for health and safety
Is committed to organisational culture, values and vision
Plans and organises work effectively
Is a team player and can also work on their own with their own initiative
Makes optimal use of technology, knowledge and skills
Uses initiative and creativity
Communicates effectively
Has an empathy for conservation and wildlife
Possesses the ability to work with minimum supervision
Solves problems effectively
To apply, please complete the application form and return to [email protected] by the closing date.
Closing date: 07 May 2023
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The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.
If you would like more information, please phone 0131312 4718 or email [email protected]
**Please apply directly on our website**
Job Type: Temp to perm
Contract length: 12 months
Salary: £19,838.00 per year
Benefits:
- Casual dress
- Cycle to work scheme
- Enhanced maternity leave
- Flexitime
- Paid volunteer time
- Sick pay
- Wellness programme
- Work from home
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Weekend availability
Work Location: In person
Application deadline: 07/05/2023
Reference ID: VCLOL23
