Virtual PA Medical Part time London, England
Job description
Medical Field Personal Assistant (PA)
Are you an experienced professional PA, preferably with medical PA experience? We're seeking a motivated PA to join our team. This role offers a dynamic and busy environment, along with flexible remote working hours.
Summary:
- Effective diary management
- Proficient in audio typing
- Booking and coordinating consultations
- Tracking medical tests and scans
- Handling patient queries via phone and email
Administrative Duties:
- Proficiency in managing diary and software
- Transcribing dictated letters and treatment protocols
- Ensuring patient confidentiality with encrypted reports
- Managing telephone inquiries and voice messages
- Efficiently managing daily emails
- Scheduling appointments and maintaining the diary
- Keeping accurate patient records
- Sending patient documents, forms, and reminders manually
- Overseeing Dropbox management
- Handling GP referral letters
- Downloading lab results from online portals
- Utilizing Excel to analyze biomarkers and create graphs
- Assembling documents using Adobe and sending securely
- Ordering lab equipment and coordinating couriers
- Facilitating lab kit orders directly to patients
- Organizing repeat and acute prescriptions and dispatching medications via couriers
Required Skills:
- Minimum of 3 years administrative experience
- Proficiency in Windows-based software (Excel, Word, Adobe)
- Form creation using in-house systems
- Strong prioritization for efficient email response
- Ability to escalate clinical queries to appropriate doctors
- Keeping patients informed about clinic policies and pricing updates
- Handling payments and light accounts using specialized software
- Essential administrative experience
- Excellent written communication skills
- Outstanding telephone etiquette for patient consultations
- High organizational skills and meticulous attention to detail
- Diplomacy, gravitas, and a composed demeanor, especially under pressure
- Preferred but not essential: experience in medical administrative work
After submitting your application, you will receive an email request containing two assessments.
Kindly please complete both assessments to proceed with your application. Please note that applications with incomplete assessments won’t reach our inbox. Can not be further reviewed.
We are excited to receive your application and look forward to considering you for the position.
Job Type: Part-time
Part-time hours: 20 per week
Salary: £18.00 per hour
Benefits:
- Work from home
Schedule:
- Monday to Friday
Experience:
- administration: 2 years (required)
Work Location: In person
