vice president engagement manager Remote
DocuSign
Full Time
Remote
272775 - 188100 USD ANNUAL Today
Job description
Company Overview
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.
What you'll do
DocuSign is looking to hire a senior executive to develop commercial optimization strategies that maximize revenue, share of wallet, and net dollar retention for DocuSign in our largest customers. The candidate will engage with DocuSign’s Enterprise sales team, and top strategic customers to shape and negotiate complex deal designs that support DocuSign’s growth strategy. The Vice President, Strategic Customer Engagement will drive strong alignment with DocuSign Enterprise Sales leaders and stakeholders across the company to define and execute effective sales strategies and best practices that optimize the revenue per customer.
The candidate will understand SaaS competitive tactics and the enterprise customer buying behaviors to effectively structure commercial strategies against them. The VP, Strategic Customer Engagement will provide guidance to the field and engage in negotiations with key Customer C-Level Executives to drive successful deal closure as required. With direct customer engagement and feedback, the VP, Strategic Customer Engagement will also provide feedback into pricing and packaging and other DocuSign processes and stakeholders. The candidate will have a deep understanding of end to end complex deal execution and the revenue recognition impact on competitive pricing and margin.
This position is a people manager role reporting to the Group Vice President, Enterprise Sales.
Responsibility
- Support the DocuSign GVP, Enterprise in building out the new Strategic Customer Engagement team
- Develop Enterprise narrative and value proposition that support large scale commercial agreement proposals
- Understand competitor tactics and effectively structure the commercial strategy to support a DocuSign win
- Provide guidance on deal design and optimization to the account teams
- Engage in negotiations with key C-Level Customer Executives as required
- Drive repeatable best practice, methodology, and assets (i.e. proposal templates) and support enablement
- Support escalations to delivery, commercial, legal and product teams for complex enterprise agreements
Job Designation
Remote:
Employee is not required to be in or near an office frequently
and works from a designated remote work location for the majority of the
time.
Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
- 15 to 20+ years of experience selling complex business software and/or IT solutions
- Experience with business application software sales to large global enterprise accounts
- Experience in a complex, matrixed account team selling environment
Preferred
- Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and highly competitive market
- Best in Class proposal development and negotiation skills
Wage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:
California: $195,200 - $290,450 base salary
Illinois and Colorado: $188,100 - $272,775 base salary
Washington and New York (including NYC metro area): $188,100 - $283,025 base salary
This role is also eligible for bonus, equity and
benefits.
Life at DocuSign
Working here
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at [email protected].
If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at [email protected] for assistance.
Our global benefits
Paid time off
Take time to unwind with earned days off, plus paid company holidays based on your region.
Paid parental leave
Take up to six months off with your child after birth, adoption or foster care placement.
Full health benefits
Options for 100% employer-paid health plans from day one of employment.
Retirement plans
Select retirement and pension programs with potential for employer contributions.
Learning & development
Grow your career with coaching, online courses and education reimbursements.
Compassionate care leave
Paid time off following the loss of a loved one and other life-changing events.
DocuSign
http://www.docusign.com
San Francisco, CA
Allan Thygesen
$1 to $5 billion (USD)
5001 to 10000 Employees
Company - Public
Information Technology Support Services
2003
