Veterinary Digital Administrator Remote
Job description
Software Admin
Who we are:
We are Vet-AI, and we are delivering the pet care of the future. Our flagship app, Joii Pet Care was created to make pet care affordable and accessible for all pet owners. Through Joii, pet mums and dads can video call a vet 24/7, use an intelligent pet symptom checker (think NHS 111 but for pets), or seek preventative care through nurse clinics. And yes - it can all be done from the comfort of home - drastically reducing the need for in-person vet trips.
Our mission:
1) To make pet care affordable and accessible for everyone.
2) To improve the lives and wellbeing of everyone working within the veterinary industry.
Quite simply, we want vet care to be available to everyone, and to ensure the people who are delivering it with us are as happy as they can be. We’re called Joii, after all.
About the Role:
We are looking for a proactive, self-starter to join the team at Vet-AI. As part of our existing Software Admin team, you will work on a series of daily tasks across our mobile and internal applications. These tasks will be vital in assisting in the day to day running of the company
Key Responsibilities:
- Input algorithms within the CMS using validation rules and appropriate workflows
- Test Algorithms are displaying and behaving correctly within the Joii app for both iOS and Android platforms
- Debug and problem solve any errors and escalate where appropriate to the relevant departments
- Maintain and update existing algorithms where needed
- Use the triage google analytics dashboard to analyse algorithm productivity and user flows, highlight problem areas of user drop outs and low conversion rates and explore possible solutions to improve outcomes
- A/B test different user flows and analyse results to ensure optimisation of algorithms and userJourneys
- Conduct competitive analysis of other apps and websites
- Good understanding of google suite tools to collate data, report and visualise findings
- Work across multiple departments to achieve business objectives and key results
Requirements:
- A comprehensive understanding of Veterinary Medicine and products
- Ability to think logically and an understanding of logic gates (AND,OR etc). With debugging, analytical and problem solving skills
- Flexible, Independent and self driven. Able to progress work without close supervision
- A great communicator and team player. Clear and effective communication is essential at Vet-AI.
- Eager to learn and adapt to new technologies, approaches and concepts and apply them to the work
What you’ll get:
If you like a supportive team, a fun culture, and the feeling of creating incredible work - you’ll fit right in! Some of the perks you’ll get with us are:
- Remote first set up and support
- £100 a month co-working space budget per non-clinical employee
- £1500 a year (pro-rata) professional development training budget
- RCVS and professional membership budget
- Social committee budget to enhance culture and engagement
- Enhanced family-friendly leave and support (new parent policy, equal parent leave, IVF and assisted conception)
- Menopause awareness framework
- Paid parental bereavement loss policy from day one
- Flexible opportunities from day one
- Enhanced company sick pay
- 33 days of paid holiday including the usual UK public holidays (Pro Rata).
- A Perk Box membership with discounts on gym memberships, food, counselling, and more.
Diversity and Inclusion
We’re building an inclusive and diverse team. As an equal opportunity employer, we celebrate diversity and encourage members of traditionally underrepresented backgrounds to apply, including people of colour, women, people with disabilities, and LGBTQ+ people. We're also committed to creating an inclusive environment for all employees and fostering an encouraging and caring workplace. We welcome applicants from everyone of all life experiences, as we truly believe that surrounding ourselves with different opinions means that we’ll challenge our own assumptions instead of thinking we know the correct answer. If you aren’t sure if you qualify, send us your CV anyway. We’ll take the time to look over your application and give you feedback.
Job Types: Part-time, Permanent
Salary: From £25,000.00 per year
Benefits:
- Sick pay
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
Work Location: Remote
