Veterinary Care Assistant (VCA) or Trainee to join an independent practice Iver, England
Job description
Old School Animal Care
24 Thorney lane South, Iver, SL0 9AE
Tel: 01753 783888
We are looking for Veterinary Care Assistant (VCA) or Trainee to join an independent veterinary practice in Iver, Buckinghamshire. Full or Part time role on offer for the right person (salary dependent on experience).
Job summary
Assisting the vet and other staff by care and cleaning of patients and facilities including assisting in patient treatments, assisting in surgery and other animal care functions as a well as other tasks involved in the operations of a veterinary practice.
Knowledge, Skills and Attributes we are looking for:
- A can do attitude
- Willingness to learn
- Ability to multitask and work in a dynamic environment
- A team player
- Passionate about animals
- Good a building relationships with clients
- Previous experience or training/ education in veterinary practice is preferred but not necessary
- Must be friendly, outgoing and people orientated
- Good communication skills
- Must be capable of being cross trained for front office reception duties which will be part of the job from time to time
- Telephone and computer skills are necessary
- Must be a team player, willing to learn new techniques and treatments and accept change
Education and Experience
- General Certificate of Secondary Education (GCSE)
- Animal Welfare Cert at BCA is preferred but not necessary
- Previous experience or training/ education in veterinary practice or hospital is preferred but not necessary
Main Duties
- Ability to deal with pets and pet owners on a daily basis
- Provide nursing care for our animal clients
- Assisting in consultations
- Assisting with x-rays, operations (prepare surgical packs etc), dentistry and monitoring anesthesia and in-house patients
- Collecting samples as required, preparing lab request and other forms
- Record keeping, updating client records (charges, medical history, vaccine status, contact details, medications used, lab reports etc), note taking, registration forms and filing
- Assisting with stocktakes
- Assisting vets to direct traffic (patients and care) and leverage staff time
- Participate in client communication, explaining the administration of medications, follow up care, diet recommendations and general animal care
- Reception duties, answering phone, booking in appointments, taking payments and issuing receipts as required
- Admin duties and completion of forms as required
- Building a rapport with clients and pets
- Provide excellent customer service
- Maintaining proper storage and safekeeping of drugs
- Cleaning of surgery, kennels, operation and consult room
- Other tasks as required.
To Apply
Please send a cover letter and current CV to [email protected]
Interviews will likely be towards the end of April 2023 and mid May 2023.
Job Types: Full-time, Part-time
Salary: £11,265.25-£26,481.46 per year
Benefits:
- Flexitime
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Iver: reliably commute or plan to relocate before starting work (required)
Experience:
- Veterinary Receptionist (preferred)
- Customer Service (preferred)
Work Location: In person
