Job description
Job Description
Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities.
You will assist all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care.
This a great opportunity for someone who is looking to progress into a student nurse role in the future.
This is a full role working 40 hours per week Monday to Friday and 1 in 3 weekends
If you share our passion for delivering outstanding pet healthcare, passionate and committed to the caring of animals, exceptional customer service and would like to join our team, then we would love to hear from you.
The attributes and skills required:
- You are the friendly and welcoming face for the client and their pets when they arrive at the practice giving a great customer service experience.
- You are adaptable and a great all rounder who can step up and lend a hand when demands are high in a busy practice this could include helping to cover reception on the odd occasion.
- You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available, previous experience in a veterinary industry would be advantageous.
- You will build strong relationships with our clients, their pets and be a pro-active team player supporting the veterinary team.
- You are calm, attentive and always focus on the clients’ needs, looking to go above and beyond to create an excellent client experience.
- You will bring enthusiasm and drive to your role. You are passionate and committed to the caring of animals and your service is matched with your love of pets.
- You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet, ultimately you want to make a different to the pets in our care.
- You have the willingness and desire to learn together with reliability.
- Your personality is infectious, along with your fellow colleagues you will create a welcoming and friendly atmosphere in the practice.
Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.
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