Vehicle Sales Administrator

Vehicle Sales Administrator Durham, England

Croxdale Group
Full Time Durham, England 25000 GBP ANNUAL Today
Job description

Job summary:

As a Sales Administrator you will work from our Croxdale Group site in Durham to provide support to our Citroen, DS and MG Operations. This is a critical role to help ensure that every customer experiences the very best service from the moment they enter the showroom to the point they pick up their new vehicle!

The majority of the work will be completed from Croxdale Durham, but there will be flexibility to allow working from home.

Key Responsibilities will include:

  • Processing all documentation accurately, efficiently and effectively. This will include raising vehicle invoices, taxing vehicles, updating manufacturer systems, registering warranty policies and ensuring all parts of the delivery process has been completed.
  • Supporting and chasing the progress of all aspects of retail sales to ensure prompt delivery of vehicles and keep relevant team members up to date.
  • Supporting the department’s housekeeping and audit processes.
  • Ensuring information and customer details are kept up to date and used accurately.
  • Informing the management team of any administration issues relating to paperwork, including FCA documentation, prior to vehicle delivery.
  • Supporting Accounts and management in preparing sales reports.
  • Managing the New Vehicle Order Portfolio & Stock Allocations, supporting the Sales Manager.
  • Providing support to the Sales Team during peak times with inbound calls and follow ups.

Qualifications:

  • Previous experience of motor trade sales administration or working in a sales focused administration environment.
  • Excellent attention to detail with the ability to multitask, recognising that each of our customers are different and will have different requirements.
  • A customer centric attitude, always striving to deliver service above customer expectations.
  • Experience of Pinewood Pinnacle, our dealer management system would also be advantageous but not essential.
  • It is essential that you have good numeracy and literacy skills.
  • Drive, energy and the motivation to be successful and enjoy being part of a team..

You will receive in house training complimented by external course such as RaV accreditation (Government approval to tax vehicles). Some of our Manufacturer brand partners also providing training courses for this role which we would also look to utilise.

Why join Croxdale Group and what is in it for you?

As a family owned business, operating for over 50 years, our ambition is to be recognised as the best place to work.

We offer:

  • Highly competitive salary dependent upon experience.
  • 22 days annual leave plus bank holidays.
  • Option to join the Company Pension Scheme
  • Flexible and hybrid working policies.
  • A range of training and leadership development programmes.
  • Colleague referral scheme worth up to £1000 per referral.
  • Preferential Service Rates (This includes family and friends)
  • Employee Purchase Scheme

Why join Croxdale Group:

We are a family owned business established for over 50 years. It is our ambition to make the best place to work. We treat our colleagues with respect and support their development. Everyone in our business contribute to our success, care about performance and strive to be the best they can be. This creates a sense of fun, caring and team culture. You are not just a number with us, you are a cared for and supported member of the team.

Job Type: Full-time

Salary: £25,000.00 per year

Benefits:

  • Company events
  • Employee discount
  • On-site parking

Schedule:

  • 8 hour shift

Reference ID: 001-SA
Expected start date: 20/03/2023

Vehicle Sales Administrator
Croxdale Group

Related Jobs

All Related Listed jobs

2391 Electricians
TICS GLOBAL GROUP York, England 75 GBP HOURLY Today

Take as much or as little as you require and fit around your schedule as you wish. NVQ3, 2391 or equivalent and 18th Edition required.

Key Account Manager - Urology - National
Boston Scientific Corporation Hemel Hempstead, England 42148 - 50438 GBP ANNUAL Today

Devise and implement successful sales strategies and build relationships with influential clinical, administrative and economic decision-makers within targeted

Head of Airside Services
Swissport International AG London, England Today

Drive a customer centric culture through your teams, creating an environment that focuses on understanding our customers' needs and their changing business

Psychological Wellbeing Practitioner (PWP) Kent and Medway or Remote
Vita Health Group United Kingdom 27055 - 32934 GBP ANNUAL Today

Using your clinical expertise, you will assess the suitability of new referrals through telephone assessments and provide short term, low intensity

Sales Aftercare Assistant
Flagship Group North Walsham, England 28000 GBP ANNUAL Today

In this exciting role as a Sales Aftercare Assistant, you will be delivering outstanding service to our shared ownership and open market sale customers.