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Job description

Provide a professional, courteous, efficient, and polite service to patients, visitors, staff and contractors at all times.

Are you interested in joining our car park team, do you want to make a difference?

Then working at The Christie main site where you will be required to work outdoors assisting patients, staff, visitors, and contractors to park will make that difference

Applicants should be Smart, Flexible, Reliable, show initiative in all situations and have excellent Customer Service skills

Do you want to make a difference?

Are you Smart, Flexible, Reliable, decisive, show initiative in all situations and have excellent Customer Service skills able to respond to changing situations?

Do you want to be part of a well lead, well established team in its continued development?

Pay – Band 2 £22,383

Mon – Sat - Shift patterns 0600-1400, 0800-1600, 1000-1800

Annual Leave - 27 days leave plus 8 Bank holidays

DUTIES AND RESPONSIBILITIES
1. Provide a professional, courteous, efficient, and polite service to patients, visitors, staff, and contractors
2. To provide patients and patient visitors with any assistance where necessary as the first point of contact including providing directions and taking patients to departments wards as required
3. To assist patients with use of wheelchairs where necessary, taking patients to main site if required
4. Maintain the car parks in a clean, safe, and tidy state, clearing leaves, gritting in adverse weather, and emptying bins as required
5. To ensure that all the patient, patient visitor entrances to the hospital are clean and tidy
6. Remove waste from bins as required daily and participate in litter picking as required
7. To ensure that there are adequate numbers of wheelchairs available at the three main trust patient entrances (Oak Rd, Palatine Rd and OPD receptions)
8. To ensure that all external use wheelchairs are cleaned daily
9. Monitor car park usage and escalate car park issues as required
10. To ensure that staff do not park on patient / visitor car parks
11. To ensure that patients / visitors do not park on the staff car park
12. To report any faults or problems with the car park or the car park equipment following first line maintenance fault finding
13. To carry out basic first line maintenance on all car parking equipment, including replenishment of car park ticket machines
14. To reserve parking spaces when required
15. To ensure that contractors do not park on site
16. Assist with the implementation of any car parking initiatives
17. To assist security with the collection of cash from the car park machines
18. Carry out car park, cycle rack usage surveys as required
19. Ensure that uniform and PPE issued by the trust is worn in a smart manner at all times
20. Carry out all tasks according to risk assessments
21. To operate across all trust car park sites as per weekly rota
22. To ensure that patients / visitors do not smoke on trust estate and to challenge smokers who are smoking on site
23. To ensure that any training that is required is attended
24. To take part in trust PDR process
25. Use of handheld devices such as radios body worn video

Carry out any other duties as designated as reasonable by the Car Park Team Leader, Security Supervisor, Deputy Operational Services Manager, Operational Services Manager or Technical Manager for Soft facilities.