UX Researcher Witney, England
Torpedo Group
Full Time
Witney, England
23480 - 40033 GBP ANNUAL Today
Job description
The ideal candidate
You are used to working in a fast-paced environment, across multiple projects with tight deadlines. Experience working in a B2C or B2B agency context is highly desirable but not essential. You’re able to find the sweet place between the theoretical and pragmatic. Forming hypotheses, running experiments for continuous improvement are very familiar to you.
You have plenty of experience designing and running exploratory UX activities including workshops, interviews, surveys and presenting your findings in a clear and engaging way. You have a clear passion for understanding people. You have plenty of tried and tested tools and methods for identifying user goals, needs, expectations and pain points.
You are clear and concise in both verbal and written communication. You are a great listener, able to find the right questions to get to the bottom of complex concepts and ideas. You enjoy presenting data, insights, and ideas in a visually engaging manner.
You are open to new ideas and methods and keep yourself up to date with the latest UX thinking. You are keen to share your own insights on the Torpedo blog. You have a commitment to personal development and the development of colleagues within the UX team and across Torpedo.
You manage your time effectively, easily juggle multiple projects, have a good commercial sense, and identify and flag issues, risks, and mitigations to keep projects on track.
You will bring a rich portfolio evidencing your work.
Responsibilities
As a UX researcher, you'll need to:
meet clients to gather information about their requirements and to find out what needs researching, designing or usability testing
- plan, coordinate and undertake behavioural / attitudinal qualitative and quantitative research
- sketch, wireframe and make lo-fidelity prototypes to illustrate your thinking
- understand qualitative and quantitative research methods
- be aware of budgets and spending
- work autonomously with strong time management and scheduling awareness
- put users at the centre of a design to make it simple, easy to use and elicit the right emotion
- be confident in your presentation skills to present the stages of the design development to business users
- work closely within a multidisciplinary team, including designers and developers
- have technical knowledge to be able to explain what needs doing to programmers
- ensure websites comply with the law and equal opportunities policies.
You will have experience with several different UX research methods including
Card sorting- Usability testing
- A/B testing
- User interviews
- Surveys and questionnaires
- Diary studies
- Contextual observation
- First click testing
As a Torpedo UX Researcher you will be
Collaborating with designers and stakeholders to understand research needs
- Defining research questions and selecting appropriate methods of data collection
- Developing budgets and timelines for research projects
- Recruiting participants for research studies
- Conducting design research studies and analysing the data collected
- Transforming your findings into easily understandable insights
- Presenting your findings to designers, developers, and other stakeholders
Essential skills and tools
- Communication skills: Much of the job involves working with a design team and communicating with research participants to answer research questions.
- Empathy: Understanding a user’s expectations, frustrations, goals, and reasoning process can help you develop solutions to real user needs.
- Design thinking: Each stage of the design thinking process—empathise, define, ideate, prototype, and test—offers opportunities to learn more about our target users.
- Problem solving: Thinking critically about what questions you’re trying to answer with your research can help you select the appropriate methodology.
- Curiosity: A sense of curiosity can prompt you to ask insightful questions and discover meaningful insights.
- Collaboration: As a UX researcher, you’ll often be working alongside developers, designers, product managers, and other stakeholders to bring the best possible product to market.
