Job description
- Sector: Product Development
- Expiry Date: 06 July 2023
- Job Ref: J9192
UX Designer
Join the Access Family and see how we make software ideas become a reality!
Our core value of ‘Love Work, Love Life, Be You’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day and help us continue to grow.
We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026.
What are we all about?
At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit’s to Construction, and many more.
We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more.
About you:
- This is a challenging role in an exciting fast paced company with lots of opportunity to work on a variety of interesting products.
- In this role you will work closely with our agile teams distributed across the UK, to help implement a unified user experience across our extensive & diverse portfolio of SaaS solutions on the Access Workspace platform.
- Working as part of an ambitious UX team, you will have the opportunity to be a part of our transformation into the next stage of design maturity at Access.
- We are looking for a collaborative team player, well versed in using design thinking and Lean UX principles to delight our users, making their working lives more productive and enjoyable.
- The ideal person will be working within a similar position currently and have strong, demonstrable commercial experience of working on SaaS products on mobile or desktop platforms.
Day-to-day, you will:
- Work closely with product, development, customer success, support, and marketing to help implement UX strategy across our portfolio.
- Deliver key design projects and initiatives based on your research and collaborative work with the wider team.
- Manage your daily tasks for both UX initiated projects and incoming design requests from our product teams
- Create personas, user journeys, experience maps, wireframes, conceptual ideas, and interactive prototypes to help deliver engaging and delightful experiences to our customers.
- Support the team in the common goal of providing a cohesive user experience by maintaining and contributing to our comprehensive set of design standards, guides, and design patterns.
- Participate in or facilitate design sprints and workshops with team members and stakeholders.
- Validate designs iteratively within the design team and with other stakeholders, including domain experts, remote participants, and end users, using qualitative and quantitative methods.
- Initiate engagement with users through field studies, user groups, research projects and other research activities.
Your skills and experiences might also include:
- Experienced either as a design generalist, or as a specialist in a particular domain with a good grasp of the entire UX stack.
- Skilled in conducting a wide range of user research activities.
- Committed to quality and best practice, with a sharp eye for detail.
- A highly motivated self-starter ready to own the role and run with it.
- Capable of balancing user needs against technical and budgetary constraints.
- Passionate, enthusiastic, and driven.
- Well organised and able to work in a fast-paced environment, with tight timescales and changing priorities.
- Able to demonstrate strong analytical skills with results of both qualitative and quantitative research.
- As an Access team member, you should also be
- An excellent communicator, able to build and maintain relationships within the distributed UX and Product Development Team.
- Friendly, professional, and approachable when dealing directly with other departments.
- A team player, helping others to solve problems and improve their work.
- Humble and resilient, able to accept and offer critique, and willing to learn and grow through new ideas and perspectives
- Ensure products offer the best experience via contemporary design and leading interaction for our diverse market verticals & personas.
- Collaborate with the Development & Product Management teams to influence product backlogs and roadmaps with proposals to further improve the overall user-experience of our solutions.
- Work with developers to convey and evaluate design all the way through implementation, keeping a constant and open communication channel to ensure products are delivered to the highest standard.
- Use tools such as Adobe XD, Protopie, Usability Hub, Miro, Jira and Slack.
- Only applications with examples of work will be considered
What does Access offer you?
We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme you’ll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you’ll also have a charity day you can take to support something that matters to you.
At Access we’re all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn’t match perfectly, we’d still love to hear from you. You might just be who we are looking for.
We love the fact that we’re all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it’s just more fun!
What’s holding you back? Come and be part of our Amazing Access Family!
Love Work. Love Life. Be You.