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Urban Outfitters

Title: Stockroom Receiver

Reports to: Store Manager

Objective:

The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.

Duties & Responsibilities

People:

• Uphold the Company’s mystery shop standards and ensure that customer service takes priority over projects

• Contribute to the overall VIBE in the store by being positive, respectful and helpful to others

• Adapt to the store’s needs by assisting with customer service, loss prevention, store cleaning tasks and store projects

Teamwork & Communication:

• Model the way by inspiring, motivating and encouraging teamwork

• Assist management by training and coaching on receiving and inventory control measures

• Effectively communicate and build partnerships with store team, inventory control and the distribution centre

• Actively participate in daily meetings

Operations:

• Successfully lead the team in the shipment receipt process and complete shipment turnaround promptly

• Take ownership of receiving to ensure that operational tasks are completed and keep receiving and back stock areas neat, clean and organised

• Complete receiving paperwork accurately and according to deadlines

• Set the example by adhering to Company policies and procedures

• Exhibit strong loss prevention awareness and help ensure compliance to all inventory control measures

• Always adhere to company health & safety regulations

Merchandising & Display:

• Work in partnership with the Visual Merchandising Manager and management team to coordinate and facilitate shipment placement and maintain standards throughout the store

• Exhibit familiarity with bestsellers product and prioritises the replenishment of top selling items

• Support sales by assisting in merchandising and display projects as is needed

Required Knowledge, Skills & Experience

• Previous leadership experience in a retail environment

• Ability to maneuver around sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

• Open availability to work nights and weekends, including opening and closing shifts to meet the needs of the business

• Strong leadership and communication skills

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