Urban Outfitters - Sales Associates - Norwich, UK (NEW STORE!) Norwich, England
Job description
Title: Sales Associate
Reports to: Store Manager
Objective:
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
Duties & Responsibilities
People:
· Deliver a positive, friendly experience by engaging the customer through conversation and service
· Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
· Provide a store experience that reflects the Company’s mystery shop standards
· Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
· Uphold Company standards and act as a positive role model to peers
Teamwork & Communication:
· Work productively within the team and take initiative to work with others toward a common, collaborative goal
· Assist in the training and development of peers
· Communicate positively and effectively with peers
· Actively participate in daily and department meetings
Operations:
· Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
· Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
· Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
· Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
· Always adhere to company health & safety regulations
Merchandising & Display:
· Uphold store merchandising and cleanliness standards
· Ensure that merchandise is ticketed and the sales floor is well stocked
· Support sales by assisting in merchandising and display projects
· Exhibit a familiarity with current product and trend awareness
Required Knowledge, Skills & Experience
· Previous experience in a retail environment – not a must.
· An awareness of the Urban Outfitters brand and its appeal to the local market.
· Strong communication skills.
We receive such a high volume of applications, unfortunately we can't reply to everybody. If you haven't heard back from us after 2 weeks, you haven't been successful on this occasion. However, don't let this put you off applying in future, please keep an eye on out for other opportunities.
Job Type: Part-time
Work Location: In person
