UK HR OPERATIONS COORDINATOR - 12 MONTH FTC London, England
Job description
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.
THE GIG
The HR Operations Coordinator will be working in an exciting and fast-paced HR Operations team, providing a high standard of support to the HR function and our employees who are based in the UK.
As our HR Operations Coordinator, you will be responsible for:
- Acting as the first point of contact for HR related queries; liaising with the wider HR/Payroll Team
- The full employee life cycle, ensuring that all documentation from Starters, Leavers and Changes are processed in line with country legislation
- The administration of correspondence as required relating to offer letters, contracts, leavers letters, etc
- Sickness administration, ensuring relevant documentation is filed accordingly
- Ensuring employee files are kept up to date and in line with GDPR requirements
- Providing support to both in country HR leads and payroll to provide a unified Operations experience for all employees, ensuring that they receive the best employee experience
- Processing weekly and monthly reporting tasks, i.e., end of fixed term contract reminders and service awards
- Providing further ad hoc support and administration for the HR team as and when required
THE STUFF THAT SETS YOU APART
Put simply, for this role the key things we’re looking for are:
- Experience working in an operational administrative role
- Experience in a fast paced, high-volume environment
- The ability to prioritise workloads, taking a methodical approach to work
- Strong customer service exposure, with exceptional attention to detail
- Proficient in Microsoft Office packages
- Excellent verbal and written communication skills
- The ability to build positive working relationships, both within the HR team and across all departments to ensure the Dr. Martens HR department is seen as approachable, responsive, supportive, and reliable
- Familiarity with HR and Payroll systems are highly desirable
WHAT’S IN IT FOR YOU?
- Hybrid working
- Welcome to the family free pair of Docs
- 65% off all Docs
- Award-winning ‘Buy As You Earn’ Dr. Martens share plan
- Private healthcare
- A dedicated culture team
- 2 paid volunteer days per year
- Amazing Camden based offices with roof terrace overlooking the canal
Are you ready to fill your boots? Apply now.
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.
We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
