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What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine.

Start YOUR career with DHL today…

Hours: Monday to Friday 08.00-17.00 (with half hours unpaid break)

Location: DHL Aviation at London Heathrow Airport

Grade: P

Department: Commercial Air

Expected Apprenticeship duration: 17months

DHL is the most international company in the world with a global network in over 220 countries and territories across the globe, and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.

As DHL continues to grow, we’ve an excellent variety of employee benefits available! These include:

• Competitive salary, including unsociable hours shift allowance
• Annual bonus up to 5% (depending on company performance)
• Free onsite parking
• My DHL Rewards (discount, saving, cash back at over 3000 retailers)
• Pension Scheme with up to 6% company contribution
• DHL Share Purchase Plan (after 3 months)
• Private Medical Scheme (after 12 months)
• Access to Occupational Health
• Enhanced Maternity pay (after 12 months)
• Cycle to Work scheme
• CIS Induction – a week’s all expenses paid induction to our Company Values!
• HealthyMinds – Employee Assistance Programme

Key responsibilities of this role include:

• Commercial air purchasing and management – learning how to purchase space on commercial airlines

• Writing and Reading Contracts for UK operations

• Working with Borderforce, Police, Civil Aviation Authority, Heathrow Airport, European counterparts

• Analyse all commercial data – using all DHL internal systems

• Presenting data to internal stakeholders / external partners such as a carriers

• Extensive use of Excel

• Some use of Power Bi to present data

• Using rate sensitive information for pricing to secure contracts

• Day to day commercial operations – time with all departments to understand the business

• Competition compliance training required

• Confidentiality is required at all times

• Attend external meetings with management team

Training you will undertake includes:

• Scenario demonstrations with questioning

• Professional Discussion

• Online portfolio to update with learning and development

• Diarised virtual appointments with a dedicated Learning Coach

• Attendance to training sessions, workshops, masterclasses (online)

• Additional training to take place to develop knowledge, skills, and behaviours in accordance with this Apprenticeship standard.

Qualifications that you will gain:

You’ll bring to this role:

• Communication skills both verbal and written
• IT skills
• Attention to detail
• Organisational skills
• Customer Care
• Presentation
• Logical thinking
• Team working
• Your own initiative
• Flexibility with working hours maybe required. We operate 24/7 and may occasionally ask you to work outside of your normal working pattern.
• Please ensure you can travel to the location comfortably before applying

Applications: To apply for the position, please submit your CV detailing your full and complete 5 year history including employment, education and any gaps of unemployment longer than 28 days. Please note, if you are an internal applicant you are required to let your manager/supervisor know that you are applying for a new position.

Closing date: 21st June 2023

Our recruitment process at DHL Aviation

From a candidate who has identified an exciting opportunity to join us and make a real difference, to becoming an established team member connecting people and improving lives, we want to ensure your journey is as smooth and enjoyable as possible. We ask competency-based interview questions to keep our recruitment processes fair and consistent, so please be ready to share your experiences and achievements with us! We also understand recruitment is a two-way process, so we’d ask that you share any feedback and ask questions along the way to ensure we are the right fit for you.

Next steps: Once you have applied for a role, an email confirmation will be sent to you to let you know we have received your application. A member of our HR Recruitment team will then be in touch with the outcome of your application, which may include a short pre-screening conversation. If you have any queries regarding the recruitment process or for more information on our roles, please contact us via [email protected]

Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide a full 5 year employment history. In addition to this, we are required to carry out a Criminal Record check.