Job description
Caribbee is hiring again! We're looking for a well-rounded and experienced person to join our reservations team who is experienced in quoting air fares, selling flights and issuing tickets, someone who is sales-driven, and will embrace what we are trying to achieve as a company and work hard to help us get there.
You must be fully conversant with Amadeus and have SOLID knowledge of fares and rules. You will be highly sales driven, deliver top customer service, and play a key role within the team.
A results-driven individual, you will have excellent organizational skills coupled with the ability to manage a high workload. You’re a confident communicator who is resilient to pressure with excellent problem-solving skills.
The ideal candidate:
- Proficiency in Amadeus
- Enthusiastic and motivated.
- You will be target driven with an aim to over-deliver on your monthly targets.
- Must have excellent sales skills, good telephone manner, and outstanding customer services skills
- Minimum 2 years’ Travel Agency/Tour Operator experience in a target based, sales role (involving selling flights)
- Full knowledge of fare types - Nett, ITX, and Published fares along with airline contract rules.
The Role
The role is a varied one, working as part of a small, but very busy team, undertaking a variety of tasks simultaneously, you will need to demonstrate first-class customer service and leadership , quick learning, passion, and ambition.
Your focus will be:
- Making flight reservations and booking all travel requirements
- Managing amendments, cancellations, and schedule changes
- Creating quotes quickly, using airline, hotel, and transfer travel systems and direct hotel contracts for pricing
- You will be confident and friendly, but with a very clear focus on engaging and closing the sale
You'll be working with a great team of colleagues and management who will support and encourage your growth. Preferably, you'll exceed in your role and grow with the company.
And we offer you: a competitive salary, career development, a dynamic working environment with a great company culture.
If you have the following skills and believe to be our new super-agent, please APPLY today:
- Minimum of 2 years’ working experience in an IATA agency environment.
- Expert Amadeus knowledge is essential
- Have solid knowledge of Airfares and rules, both published and contracted.
Job Type: Full-time
Salary: From £25,000.00 per year
Benefits:
- Company pension
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Application question(s):
- Are you within 5 miles of the job location?
- We are looking for a Portuguese speaker preferably, but Spanish will be considered.
Experience:
- Amadeus: 2 years (required)
- selling Caribbean: 1 year (required)
Work Location: In person
Application deadline: 31/08/2023
Expected start date: 01/09/2023