Job description
Job Title: Short-haul Travel Expert (Channel Islands, Isles of Scilly, Isle of Wight, Isle of Man, Shetland, and Orkney)
Reports To: Travel Expert Manager
Based: Jersey office
Salary: Basic of £20,500 with uncapped commission, Realistic OTE of £36k.
Contract: Full-time, permanent
What are we looking for?
As a Short-haul Travel Expert, you will sell enticing adventures and relaxing escapes to our short-haul holiday destinations, which include the Channel Islands, Isles of Scilly, Isle of Wight, Isle of Man, Shetland, and Orkney.
Our Travel Experts create tailor-made holiday packages for travel agents and direct clients through incoming calls and emails. Our Experts are enthusiastic, motivated and enjoy working to achieve sales targets linked to excellent commission and bonus schemes.
What you’ll need:
Our business can’t be done without our people, we want them to be proud to work for Premier and consider them to be part of the Premier family. In this role, we are looking for passionate and motivated individuals ready to start an exciting career in the travel industry. Someone that loves helping customers and agents, working to sales targets, learning on the job in a fast-paced environment and is a real team player.
Our ideal candidate will be approachable, enthusiastic, and flexible to fit in with the rest of our team, you’ll also need to have these knowledge and skills:
- A passion for travel and the travel industry
- Professional, helpful and calm telephone manner
- Proactive nature
- Enjoy working to sales and profit targets
- Have excellent organisational skills, a keen eye for detail and be comfortable with multi-tasking
- Be able to remain calm when dealing with any problems or complaints
- Like working under your own initiative and as part of a team
- Personal travel experience is an advantage
What’s in it for you?
We are a friendly bunch, we listen to our staff, treat everyone fairly, celebrate long service and loyalty, are flexible, fun, and sociable to create the best environment we can for our employees to flourish. We offer:
- Competitive salary with uncapped commission and bonus scheme
- Work-from-home hybrid
- 29 Days Holiday Inclusive of Bank Holidays, increasing on length of service
- Overseas educational travel opportunities
- Discounts on Travel and Holidays
- Free on-site parking
- Social Events: Summer Party, Christmas Party, Quiz nights and other socials.
What are the hours for the role?
We are looking for someone who can work at least three days a week plus two in four Saturdays, but up to five days per week. You’ll need to be able to work Monday – Friday 9 am – 5:30 pm and Saturday 9 am – 5 pm.
Whilst you get to know your team and your job role, we'll expect you to attend the office every day, following this initial period, we offer the option to participate in a work-from-home hybrid.
The Premier Travel Group (made up of Premier Holidays and Premier Travel) are an independently owned, family-run travel company that has proudly been operating locally for over 85 years. Over half of our team of approximately 200 have been with the company for more than 10 years, which says a lot about our company ethos and experience in selling holidays.
Premier Travel is the East of England’s leading independent travel agency with 25 branches across the East and Southeast of England, twelve of which are in the Cambridgeshire area. Our Travel Consultants pride themselves on their excellent travel knowledge, high levels of customer service and the personal touch that keeps our many loyal customers coming back to us again and again.
Premier Holidays is the tour operation side of the business offering a wide range of holiday destinations, which include the Channel Islands, Far East, Sri Lanka, Middle East, Southern Africa, Indian Ocean, USA, Canada, Australia, New Zealand, and the South Pacific. We are well known within the travel industry as the market leader for Channel Islands holidays and as a long-haul specialist with a team possessing extensive experience in creating long-haul, tailor-made multi-centre holidays. Our wide range of inspiring brochures can be found in most Travel Agencies across the UK and our knowledgeable staff are always on the end of a phone line to offer invaluable holiday advice and personal recommendations.
Our goal is to deliver exceptional holidays that our teams are proud of. We care about our customers’ holidays as though they were our own; we recognise it’s our business but their dream.
Job Types: Full-time, Part-time, Permanent
Salary: From £20,500.00 per year
Benefits:
- Company events
- Employee discount
- On-site parking
- Sick pay
- Work from home
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Ability to commute/relocate:
- JERSEY: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in JERSEY
Reference ID: SH/TE-Jersey