Travel Consultant/Inside Sales - UK based London, England
Job description
Job Purpose:
We are looking for a talented Travel Consultant who thrives in a fast-paced environment. This position involves taking incoming calls, converting customer enquiries into sales, and processing reservations through our online system. The Travel Consultant will be responsible for handling customer inquiries promptly and effectively fully supported by their team.
Duties and Responsibilities
·Our Travel Consultant provides an excellent experience on calls with our travelers to drive loyalty and referrals
·Consistently achieve individual sales and performance goals.
·Consistently communicate and build relationships with all of our clients and passengers.
·Understand customer needs and requirements.
·Provide suggestions, prices, and book customers on domestic and international rail packages.
·Source new sales opportunities through inbound lead follow-up, outbound calls, and emails.
·Participate in weekly team training plus one-on-one coaching.
·Advise travel agents and customers concerning sales specials and promotions.
Qualifications
·2+ years inside sales experience (incoming call preferred)
·Positive attitude and desire for personal development
·Strong computer skills and the ability to quickly master new systems and programs
·Experience in the industry and passion for travel preferred
·Excellent verbal communication skills and telephone manner
·Familiarity with Windows operating systems
·Knowledge of event ticket registration software a plus
·Proven track record of successful sales experience preferred
Benefits Include:
·Generous bonus scheme
·Optional Health Care Plan
How to apply:
Submit your CV and covering letter outlining why you are suitable for this role and details of destinations that you have traveled to.
Due to the high volume of applications that we receive, we are regrettably unable to personally reply to them all therefore, we will only contact you if your application is successful.
AGENCIES – PLEASE NOTE THAT WE ARE NOT CURRENTLY ACCEPTING APPLICATIONS VIA RECRUITMENT AGENCIES
Job Type: Full-time
Benefits:
- Company events
- Employee discount
- Free or subsidised travel
- Referral programme
- Work from home
Schedule:
- 8 hour shift
- Overtime
Supplemental pay types:
- Commission pay
- Performance bonus
COVID-19 considerations:
This is a remote position with qualified applicants living in the UK.
