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We are looking for an experienced Transport Supervisor - £29,120 pa - Dagenham to assist the Transport Manager with the smooth running of the Dagenham Distribution Centre. Our Distribution Centre will be relocating from Dagenham to Tilbury Docks in 4/5 months - this role will be initially based at Dagenham but will continue from Tilbury from July.

The Role -

We are currently looking for an experienced Transport Supervisor to join our Dagenham team. 40hrs per week - Rotating shift - 6am -2.30pm, 10.30am - 7pm

The purpose of the role is to assist with the smooth running of a busy transport department by effective management and serve as a service delivery driver to cover busy periods / absence.

Daily responsibilities include:

• Allocate fleet and crews for home delivery to correct routes to ensure legal compliance
• Ensure pre brief & de briefings are undertaken at start of shift and end of shift for all transport movements
• Manage on road issues and the delivery failure process to a high standard of compliance
• Manage driver performance to achieve high standards of customer service, ensuring a high lever of NPS is achieved.
• Ensure a high level of PDA compliance is achieved
• Ensure all product returns procedures are adhered to
• Confirmation all deliveries are completed for order bank management
• Ensure all relevant information is recorded for transport KPIs
• Liaise with other Transport Managers within the network to plan inbound trunking movements of de-mount bodies
• Liaise with stores to resolve any customer issues
• Liaise with warehouse and admin departments to achieve effective running of the DC operation
• Help to Organise service and maintenance of vehicles in line with legal requirements
• Help to Manage driver hours in line with working time legislation
• Assistance with transport documentation that records are managed in line with relevant legislation in preparation for transport audits
• Investigate driver incident reports
• Undertake investigations as and when required
• Assist health and safety within legal requirements
• Undertake any tasks as reasonably requested by management
• Attend daily & weekly team’s meetings to discuss performance, plans & targets for the network

We are looking for an experienced Transport Supervisor with the following skills, experience and attributes to be successful in this role:

• Previous experience of working within a transport department
• Previous experience of 1-man or 2-man home delivery
• Driver CPC & Driver Digi Card
• Good geographical knowledge
• Knowledge of transport legislation
• Computer literacy
• Good knowledge of Health and Safety

Personal Qualities / Behaviours

• Positively contributes to the team
  Hard working, conscientious and willing to go the ‘extra-mile’
• Smart and professional in appearance
• Flexible approach and attitude to work
• Great customer service ethic
• Self-Motivated and disciplined

In return for your contribution to the team’s performance, we offer a competitive base salary £29,120pa plus all these extra benefits:

• Employee discount scheme for Bensons products
• Medicash - cashback options for Health and wellbeing services (dental, optical, virtual GP, other healthcare services and more)
• Unum Income Protection - for peace of mind if you’re off work long term due to illness
• Pension scheme – provided by Legal & General
• Discounted Gym membership
• Cycle to Work scheme
• Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you
• Enhanced maternity and adoption leave
• Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
• Learning and development programmes to gain new knowledge and skills
• Career progression – access to internal opportunities to build your career within Bensons for Beds
• Long service awards and ‘Love to Shop’ voucher rewards to spend as you like

(*qualifying periods apply)

No ‘one size fits all’ when it comes to finding the perfect sleep experience for customers and that’s why at Bensons for Beds we put Sleep Wellness™ at the heart of everything we do. With nearly 70 years of retail and 100 years of manufacturing experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience.

We have 190+ locations across our retail, manufacturing and distribution sites, employing c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission of becoming the market leading bed retailer with a strong omnichannel presence.

If you love working with a great team, engaging with a variety of challenges, growing your skills and developing new ones then