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Job description

We are currently seeking to employ a Transport Operations Manager based at our Fradley office.

The vital new role of the Transport Operations Manager is to oversee the transport department including the planning team and all class 1 drivers inline with the job description below:

• Manage the transport depot/staff, to execute plans to enable delivery of products to customers within agreed service levels
• Optimising the use of vehicles and drivers, this includes spot checking planning and vehicle costings
• Liaising with maintenance team regarding vehicle servicing, repairs and availability
• Driver selection & recruitment
• Transport office staff selection and recruitment
• Oversee disciplinary process
• Assist with the motivation and development of staff, this includes any staff training that may be needed
• Analyse current processes and procedures and implement continuous improvements
• Updating drivers hours, holiday, and sickness onto the appropriate records, this includes undertaking drivers weekly wages
• Manage Customer Service issues that may arise professionally and effectively - This will be in unison with Customer service/Contracts team
• Ensure all drivers are using handheld/pdas
• Maintain (and be included in) a robust out of hours call rota
• Be computer literate and able to produce reports as and when required
• Attend senior management meetings
• Report to Commercial Director and General Manager
• Ensuring correct use of TMS and proactively identify areas of improvement within all software use
• Assisting with issues and live operational requirements
• Monitoring agreed software KPIs
• Monitoring driver behaviour and expenses such as drivers off route and overnight parking etc
• Ensure that driver’s hours are maximised to meet the needs of the business and minimise costs
• Daily reporting of activities, plans and issues etc within the operation

We are not looking to work with any agencies or recruitment partners on this vacancy.

Job Types: Full-time, Permanent

Salary: £40,000.00-£45,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person