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An exciting opportunity has arisen for a Transport Coordinator to join our team in the 4PL Control Tower.

This is not a typical transport office role. We offer a 4PL solution to most of our clients rather than running our own fleet. The Transport Coordinator will have a critical role in ensuring that we deliver day to day service excellence to our clients.

This is a remote / working from home role with periodic team meetings in a central location.

How will you contribute?

• Reporting to the Transport Supervisor.
• To co-ordinate transport moves both domestically and internationally from the start to end process.
• To ensure all PODs for all transport are requested and are returned accordingly.
• An understanding of specific customer requirements.
• Collate and provide data to the Customer with their weekly transport costs.
• Prepare monthly KPI data for Customer period packs.
• Using the online booking and transport management systems.

What will you bring?

• Experience working in a challenging customer service environment.
• Excellent written and verbal communication skills
• Experience working within a transport operation, with an ability to work on own initiative.
• Customer driven with an attention to detail are essential for this position
• The individual must have excellent time management skills with a positive team working attitude.
• The individual must have an enthusiastic, committed, flexible and can-do approach.
• Demonstrates Wincanton core values – Excellence, Integrity, Passion, Proactivity, Togetherness and Trust .

What we offer:

• Salary £25,000 Per Annum
• Remote - with occasional travel for team meetings
• Monday to Friday – 40 hours per week
• Shift patterns – 07:00 to 17:30
• Overtime available when needed
• 25 days holiday plus bank holidays
• Retail discounts
• Apprenticeship and further training opportunities
• Death in Service benefit
• Healthcare Cash Plan
• Payroll Giving
• Shares Scheme
• Cycle to Work Scheme
• Wellbeing Portal