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Job description

Maidens of Telford are recruiting a Transport Administrator to join their team at their site in Telford. The successful candidate will be responsible for progressing supplier collections and final depot deliveries in the context of support of the daily transport plan and the performance criteria against customer agreed key performance indicators.

• Monday – Friday (occasional Saturday)
• 52.5 hours per week
• Additional benefits:
• Life Assurance
• Company pension scheme
• Full uniform and PPE
• Onsite parking
• Cycle to work scheme
• Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
• Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

About the job:

• Carry out the data entry of information onto the relevant system, identifying and resolving any discrepancies and prepare all documentation relating to the movement/transportation of goods in an accurate and efficient manner to deliver high customer service levels;
• Communicate effectively and in a timely manner to all relevant external and internal clients to maintain the key flow of information;
• Answer and direct queries promptly and in a professional manner providing accurate information to ensure excellent customer service is being delivered;
• Complete general administrative duties in an efficient and effective manner to deliver a world class service;
• Maintain relevant system by accurately inputting the required data, in addition to checking and reconciling data where appropriate and identifying and resolving any discrepancies to ensure 100% accuracy
• Update, produce and communicate all business KPI’s to monitor service delivery levels;
• Work as part of a team and participate in cross training initiatives to provide effective cover in a colleague’s absence;
• Operate a high standard of general housekeeping and work in a safe manner complying with all health and safety regulations in order to maintain a clean, safe and tidy working environment.

Your knowledge and experience:

• GCSE’s at grade A-C in English Language and Mathematics (or equivalent)
• Working knowledge of basic administration principles
• Transport industry and systems knowledge desirable
• Experience with general administration tasks, preferably in the haulage industry
• Experience working with transport systems, is desirable

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person