
Translation project manager Birmingham, England
Job description
eSense is looking for translation project manager to join our growing team during an exciting period for the company.
On offer are excellent career progression opportunities, company-supported training and qualification programmes, and performance-related bonuses.
The responsibilities of the role include:
- Providing excellent customer service to clients and subcontractors on the telephone on a daily basis
- Customer support and complaints handling
- Management and processing of customer orders
- Sourcing and management of subcontractors
- Using in-house CRM software
- Undertaking videoconferencing sessions
- Data entry
- Filing
- Diary management
- Excellent organisation and timekeeping
- Strong communication, both written and oral
- A positive and friendly approach to customers
- A commitment to delivering excellent customer services
- The ability to work under time pressure and meet deadlines
- Meticulous attention to detail
Required skills/attributes include:
- Excellent organisation and timekeeping
- Strong communication, both written and oral
- A positive and friendly approach to customers
- A commitment to delivering excellent customer services
- The ability to work under time pressure and meet deadlines
- Meticulous attention to detail
