Transfers Agent- Service Operations

Transfers Agent- Service Operations Brighton, England

HolidayTaxis
Full Time Brighton, England 21000 - 45000 GBP ANNUAL Today
Job description

This role is responsible for managing the end-to-end contract loading process for the worldwide transfers of products.

You will be working in a hybrid model, reporting directly to your manager in Palma. You will also be in ongoing remote communication with our management and commercial team, mostly, based in Brighton.

JOB DESCRIPTION:

  • Managing the end-to-end process supplier contract loading process and associated checks (content, availability, rates, etc)
  • Effectively managing day-to-day tasks/responsibilities to ensure excellent service provided to relevant departments.

  • Working closely with our Operations team to reduce the risk/impact of issues on our customers. (e.g. content modifications, booking migrations, check missing info, …)

  • Proactively build strong relationships with sourcing. Working closely to ensure availability and correct product information/display.

  • Reporting daily tasks using Salesforce and other internal tools/systems.

  • Contribute to the effective overall flow of the business by providing operational support to other departments, such as sourcing, sales, pricing-revenue, and audit team.

Skills needed:

  • Minimum of 1 year in a similar role or in related business
  • Team spirit
  • Interpersonal skills with high-quality written and verbal communication skills
  • Previous experience in customer service or B2B/B2C tourism
  • Fluent English written and verbal is a must, other languages are a plus.
  • Flexibility and ability to adapt to changes.
  • Knowledge of MS Office programs

Transfers Agent- Service Operations
HolidayTaxis

www.holidaytaxis.com
Brighton, United Kingdom
Ian Coyle
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
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