Job description
WHAT YOU WILL BE DOING
Interested in part-time, job-share, flexible working and hybrid locations? We want to talk to you!
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The Transaction Monitoring Change Analyst is responsible for ensuring all changes to the TM workflow applications and/or tools are captured, reviewed, approved, and communicated to the impacted operational teams, also supporting TM change initiatives liaising with stakeholders, ensuring the implementation of workflow changes meets governance requirements and co-ordinating testing required in the Investigations teams.
The difference you’ll make.
Tracking, investigating and resolving of issues related to TM Workflow processes and procedures, including strategic tools, legacy systems, and end user computing tools.
Collaborating with other capabilities in the FC CoE on cross capability issues and changes, including the Business areas where applicable.
Co-ordinating and contributing to any testing required by the Investigations teams (e.g. APPIAN)
Ensuring that internal customer needs and stakeholders’ expectations are considered and that timely responses are provided, and SLAs met where appropriate.
Working closely with the TM Procedures team to draft new and / or changes to the process / procedures for TM workflow.
What you’ll bring.
Experience of working in a regulatory change driven environment, preferably TM with a focus on workflow and process changes; APPIAN experience is beneficial as is wider TM system experience.
Experience in AML/CTF investigations is beneficial either from a previous role in AML/CTF or related discipline such as Fraud investigations, and/or a previous role in relevant transaction processing operations.
It would also be nice for you to have.
Experience of working in the Financial Services industry with knowledge of banking products and services.
Understanding of Santander Bank wide FC frameworks, policies, procedures, and processes.
Understanding of Santander Bank structure roles, accountabilities, and requirements Excellent Decision Making and Judgement skills
Excellent verbal, written and interpersonal communication skills required.
What else you need to know.
This is a permanent opportunity to be based in any of the following office locations: Milton Keynes, Glasgow, Bradford or Sheffield.
This role can offer flexible working arrangements with standard working hours between 9am-5pm Monday to Friday.
Everyday Inclusion
At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
How we’ll reward you.
As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
£500 annual cash allowance to spend on our great range of benefits.
Eligible for a discretionary performance-related annual bonus
Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us
27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year
Voluntary healthcare benefits at discounted rates such as, dental insurance, healthcare cash plan and health assessments
Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
Share in Santander’s success by investing in our share plans
Support your favourite causes through charitable giving and our community partnerships
What to do next.
If this sounds like a role you’re interested in, then please apply.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at [email protected] or call 0870 414 9080.