training specialist Orlando, FL
Job description
Job Summary:
Provide support to BU Quality and Training leaders assisting with the training process including but not limited to: coordinate training room availability and setup, submittal of Service to address training issues, obtaining system and telephone log-ins, scheduling of visiting speakers, supporting the trainers with resolution of timecard issues, class material preparation and partner with HR to support new employee orientation setup and coordination.
Responsibilities:
- Coordinates and develops meeting agendas, training calendars, team schedules and design or development status reports.
- Maintain the scheduling of all training assets (Trainers, Rooms, Equipment) through a centralized workbook. Advise on availability of assets to meet the needs of the training department. Support department processes for expenditure request. Coordinate the maintenance of training equipment as needed.
- support requests to Travel and assist in coordination of travel and notify HR and other key stakeholders of attrition in training to update systems accordingly.
- Develop and maintain reports to meet department and client requirements.
- Act as back up to the LMS Administrator for all LMS duties, issues and enquiries. Enter data as necessary for Training Managers, Training Team Lead, Trainers and Associate Trainers into the LMS.
Schedule:
Candidate must be able to work between the hours of 6am-12am
Requirements:
- Experience within the Learning and Development organization is preferred.
- Require office Suite skills predominantly Excel, Power Point, Outlook and Teams Platform
- Prior experience supporting Business Unit(s) preferred
- Must be flexible, self-directed, and well-organized exhibiting critical time management and decision-making skills as necessary to prioritize tasks and meet all required deadlines.
- Ability to work with minimal guidance or supervision in a time critical environment
- Knowledge of web development tools such as Dreamweaver. Knowledge of contact services industry.
- Ability to work with minimal guidance or supervision in a time critical environment
Preferred qualification, capabilities and Skills:
- Knowledge of Learning Management Systems, particularly Oracle Learning Management
- Bachelor’s Degree with a minimum of 2 years related experience.
- 2 – 3 years prior experience working within a Learning and Development organization preferred
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
