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We have a new, exciting opportunity for a Training & Engagement Coordinator to join our award-winning team in People and Culture. Working at the Cumberland, you become part of something special. We’re a mutual organisation, purpose-led and committed to improving the lives of our colleagues, customers, and community. Our values are incredibly important to us. We’ve been recognised two years’ running in the British HR Awards, winners for our learning proposition and most recently, highly commended for our wellbeing support programme.

This role forms part of the Engagement & Learning Team who are responsible for learning, engagement and internal communications for the business. As a team we couldn’t be more energised by the opportunity we have to help shape The Cumberland’s culture - we are constantly pushing ourselves to do that in a simple and human way. If you’re someone who; has a passion for developing yourself and others, has excellent organisational skills and a creative mindset, then this a great opportunity for you to be part of our team. We’re working collaboratively and creatively to build events and learning that directly drive the organisation’s purpose and deeply engage our colleagues.

Reporting to the Learning and Development Manager, the successful candidate will be responsible for:

• Assisting with all elements of event co-ordination for Learning, Engagement & Internal Communications. This would include promotion of learning & engagement events, arranging hospitality, room layout and equipment, liaising with trainers/partners, booking rooms, printing and distributing course materials and ensuring required equipment is available and in working order.
• Developing and maintaining accurate and easily accessible records for all events and through this, supporting the provision of management information and budget tracking.
• Assisting with the evaluation of learning initiatives for example, ensuring evaluation forms are completed and returned following learning events and interpreting results.
• Registering colleagues for external courses and qualifications
• Developing and maintaining positive, collaborative working relationships with all colleagues to sustain the reputation of the People & Culture team as a customer focused function.

We would love to hear from you if you have:

• Strong administrative and organisational skills
• Previous experience working in a fast paced, customer focussed environment.
• Some experience of events coordination and/or applying L&D principles
• Experience of data analysis and information reporting
• Experience of providing support to meetings and events to enable them to run effectively.
• Excellent IT skills, including proficiency in Microsoft Word, Excel and PowerPoint.

Where you will work

Our aim is to keep the great balance we have achieved with hybrid working. We’ve recently returned to delivering fantastic face to face learning events and the successful candidate would therefore be willing to work both remotely and from Cumberland House as and when required to support the Learning & Development team and the set up and delivery of any events. This would be a minimum of at least 1 day per week in the office.

this vacancy may be closed early if enough applications are received.

We’re here to create a banking experience that’s kinder to people and planet.

Unlike banks, we don’t have public or private shareholders which means we can invest 100% of our profits back into our business. As a result, our business is purpose-led, financially strong, socially responsible and always focused on our people, planet and communities.