trainer Stockton-on-Tees, England
Job description
About PASS Ltd
We supply and service test and measurement equipment for industries such as Oil & Gas, Energy, Utilities, Public Sector, Construction, Manufacturing, Transport and Facilities Management companies.
Founded in 2001 and with a team of 115 we are a leading supplier of test equipment, calibration and electrical training. We have sites in Teesside, Leeds, Glasgow and Belfast. This role will be based in Stockton, Teesside.
Please apply by using the following link:
https://talent.sage.hr/jobs/1e5bf66a-3a45-446a-ba73-acb61f5a44c4
We are looking to add to our team due to expansion.
Benefits include;
- lunches on PASS;
- birthday vouchers;
- Christmas bonus scheme;
- loyalty bonuses.
- new baby bonuses
We are like a family and our people make “PASS” so we would really like you to join us and play a part in our growing success.....
Anyway enough about us...... here is a little more on the role...
We require a Training Centre Administrator to join our busy and expanding team.
Joining a busy team of three you will be responsible for dealing with customer enquiries, booking training course by telephone, email and face to face. The role involves great organisational and customer service skills.
Your role will include but not restricted to:
- Advising Customers by email and telephone regarding relevant training courses and course pre-requisites
- Taking bookings for all training courses by telephone, email and web
- Organising and arranging onsite courses
- Using Company accounts system
- Printing Course Notes
- Ensuring Training Centre is clean and tidy at all times
- Assisting instructors and sending all relevant course notes prior to the course commencement
- Photocopying
- Issuing certificates
- Uploading, downloading exams and contacting delegates with results
- Providing additional administrational support as required
A large part of your time will involve working within a team and also on your own initiative.
We are ideally looking for someone who is / has:
- Previous Customer Service Experience in a Training Centre Environment
- Has previously used City & Guilds enrolment system
- Knowledgeable in word, excel and outlook
- Customer focused and gives great service.
- Adaptable with a keen eye for detail.
Hours are Monday – Thursday 8:30am to 5pm and Friday 08:30 to 4pm. Weekends and Bank Holidays off, with shutdown over the Christmas break.
If you are interested in the role please send your CV in the first instance by using the following link : https://talent.sage.hr/jobs/1e5bf66a-3a45-446a-ba73-acb61f5a44c4
Job Types: Full-time, Permanent
Salary: £23,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
Experience:
- Customer Service: 1 year (preferred)
Work Location: In person
Application deadline: 31/07/2023
Reference ID: Training
