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Trainee Sales Consultant

Bupa Place (Salford Quays, M50 3SP)

Hybrid working options

Permanent

Salary £24,000 per annum + fantastic benefits

Full time, permanent

Apply by 25th June 2023

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

We always go the extra mile by giving our customers fast access to treatment and helping them get the specialist support they need.

At Bupa, you’ll be a part of a fun, social environment as well as making a huge difference for our customers. Expect solid benefits and opportunities to grow.

Role Overview

In this role, you will be supporting our new business teams, handling inbound and outbound calls and providing quality support to brokers. You will build relationships and support the Health Care Consultants managing our New Business portfolios making your own contribution to our culture of outstanding performance.

What you’ll do

• Provide quality broker service to potential customers and clients in line with Bupa standards and reputation, and make sure telephony activity requirements are achieved.

• Take ownership of broker queries, identify, and understand their needs and resolve them appropriately

• Engage with brokers and work with peers and colleagues across Bupa to draw upon all available resources and make use of these to provide the highest quality service possible.
  

What you’ll bring

• Previous experience within a customer service environment with excellent customer service skills

• Enthusiasm and desire to learn and understand Bupa products and policies, and understanding of the importance of working ethically and compliantly in a regulated environment

• An empathetic and sensitive approach whilst having engaging stakeholder management and effective relationship-building skills

• Excellent standard of written communication

• You will be a collaborative team player with the ability to take ownership of queries to resolution by using outstanding communication skills, with a consultative, credible manner

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

• 25 days holiday, increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Annual performance-based bonus

• Onsite gyms or local discounts where no onsite gym available

• Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in

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