Trainee Estate Agent London, England
Job description
Job description
Reporting to Office Manager
Working for Charles Henry Peppiatt – our purpose
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” Donald A Adams
We stand out from our competitors because we are not just about the numbers, but about putting a smile on our clients’ faces. We are not soulless suits but rounded human beings who take pleasure in going above and beyond to find innovative solutions and get results for our clients.
In joining our team, you are inheriting a proud legacy of commitment to customer service, one on which we hope you will want to build. Our every success – including financial reward – is based on that commitment to ensure our clients are always completely satisfied with our work, and happy to spread the word. Make that ethos your own, and you will go a long way.
Company Culture -
Our company culture is a customer culture. We are rare among modern estate agents in having more than a century of dedication to customer service behind us. We are proud of our history, but we also understand that the company has survived this long by adapting to change and embracing new ways of working. The one constant is that we put our customers first, starting with clear and regular communication, all the way through to delivering on our promises.
If you believe in our purpose, then we want to hear from you.
Overall responsibilities of role -
As a trainee you are a key interface between landlords and tenants and will be responsible for building and maintaining our property portfolio as well as matching tenants’ requirements to available properties. You will establish and maintain relationships with clients and be responsible for negotiating terms of business within company parameters, overseeing the management of tenancies through to completion and move in.
Main duties -
- To always promote Charles Henry Peppiatt in a professional manner
- To follow up on enquiries from prospective tenants and landlords
- To canvass for new business and negotiate terms with perspective clients and applicants ensuring margins are met
- To arrange and attend valuations and viewings of properties
- To market properties to maximum effect, including taking and manipulating photos / writing descriptions / arranging floor plans etc
- To meet and exceed targets set
- To ensure all deals are in accordance with company procedures, including ensuring clients are qualified in accordance with legal requirements
- Any other duties as reasonably requested
Person specification (essential and desirable) -
- Qualifications - GCSE Maths and English at grade C / level 4 or above (or equivalent)
Skills -
- Exceptional negotiator skills
- Commercial awareness is essential
- Able to work independently but also as part of a team
- Strong interpersonal skills, with the ability to build immediate rapport is essential
- Ability to communicate clearly on the phone and in writing
- Resilience
- Attention to detail
- Positive approach to all tasks is essential
- Highly motivated
- Customer focused approach at all times
Other requirements -
- Eligibility too work in the UK
- Flexible approach to working hours, including ability to work in the evening to arrange viewings if necessary
- Full, valid UK or EU driver’s license
- Must have own car for use
Benefits -
- Bonus scheme
- Commission
- Car Allowance
OTE - £30,000.00 - £55,000.00 pa
Job Type: Full-time
Salary: £24,267.13-£28,040.02 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Free or subsidised travel
- Free parking
- On-site parking
- Referral programme
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus
Experience:
- Lettings: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: Trainee Estate Agent
