Trainee Customer Service Reception and Invoicing Clerk

Trainee Customer Service Reception and Invoicing Clerk Northampton, England

RH COMMERCIAL VEHICLES
Full Time Northampton, England 23000 - 28000 GBP ANNUAL Today
Job description

Want to be part of an award-winning team that offers great hours, development opportunities, bonus and wellness schemes, and fantastic company events?

Why not become a trainee CSR and Invoicing Clerk at RH Commercial Vehicles?

What’s in it for you?...

· Fantastic company events

· Company pension

· Sick Pay

· Wellness programme

· Onsite parking.

· Opportunities for development

The Challenge…

The day to day…

· Monday – Friday

· 9:00 – 17:15

In this role you will receive support and guidance in learning how to:

· Assist with invoicing across our depots, liaising effectively with the Dealer-Point Managers, service reception, the invoicing team and workshop supervisors.

· Assist in ensuring all jobs are properly, consistently, and accurately recorded and invoiced.

· Support the warranty manager with any queries and evidence loading.

· Comply with warranty and contract procedures.

· Work with colleagues to obtain order numbers.

· Use a computerised invoicing portal.

· Help maintain high standards of housekeeping and document archiving.

· Use a computerised invoicing portal

· Secure orders from prospective customers.

· Establish and maintain business relationships with current and prospective customers.

· Research potential customers

· Communicate with customers effectively

· Use the CRM effectively

· Telephone validation of leads.

· Be flexible in your approach and be an effective team player for the development of both you and the business.

To succeed, you’ll need…

· GCSE or equivalent in English language and Maths (Grade 4/ C)

· Attention to detail

· Communication skills

· Customer care skills

· Enthusiasm to learn

· Excellent telephone manner

· Punctual

You’ll really hit the ground running if you…

· Have experience with invoicing, organising archives, and customer service

· A broad understanding of commercial vehicles and the motor trade industry

Who are RH Commercial Vehicles…?

· With over 40 years of experience in the commercial vehicle market, we are the people with all the trucks and vans people need. We’re an official Renault Trucks and Isuzu Trucks dealer operating from six sites across the East Midlands.

· We are a large and lively team of proud professionals, and our workshop team is the beating heart of our business. Within that team, you will be based at our Northampton site.

· Our CSR advisors are the face of the business and maintain our superb customer levels and trailers to DVSA standards. Being able to effectively process information, diagnose issues, and thrive in a physically and mentally exhilarating environment is where you come in!

Job Types: Full-time, Permanent

Salary: £23,000.00-£28,000.00 per year

Benefits:

  • Company events
  • Company pension
  • On-site parking
  • Sick pay
  • Wellness programme

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Peterborough, PE1 5UP: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Work Location: One location

Reference ID: Peterborough

Trainee Customer Service Reception and Invoicing Clerk
RH COMMERCIAL VEHICLES

www.rhcv.co.uk
Colwick, United Kingdom
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
Motor Vehicle Repair & Maintenance
Related Jobs

All Related Listed jobs

Global Development Scientist
AstraZeneca Macclesfield, England Today

General knowledge of 1) medical monitoring 2) Regulatory approval process in relevant countries; 3) pharmaceutical industry/R&D operations; 4) marketing and

SALES ASSISTANT (30Hours Fix Term, Canary Wharf)
Mango London Today

At Mango we inspire and we unite through our passion for style and culture. We are present in 118 countries and our online presence extends to more than 80 countries. Our team is made up of people of...

Data Scientist - Marketing
Aviva London, England 40000 - 55000 GBP ANNUAL Today

This role will sit in our newly formed go to market squad focussed on bringing the best of customer insights and data science to help launch innovative

Data Analyst
Gfinity PLC London, England 30000 - 52500 GBP ANNUAL Today

Experienced in leading and championing new initiatives and driving impact. Experience working in cross-functional technical and non-technical teams with the

Customer Assistant
Lidl Hackney, England 12.85 - 13.15 GBP HOURLY Today

Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-stocked so that customers can get the products they love and need.