Trainee Customer Service Advisor

Trainee Customer Service Advisor Chelmsford, England

Chelmsford City Council
Full Time Chelmsford, England 23166 - 24582 GBP ANNUAL Today
Job description

Job description

Join Our Team at Chelmsford City Council! Click here to learn about us, Our Values, Our range of Benefits and more!

The Customer Service Centre provides excellent service to our customers face to face, by telephone and by email. The successful candidate will work on a development programme to learn more complex aspects of the role, with a view to progressing into an Advisor role.

To be a Trainee Customer Service Advisor you will enjoy working directly with customers to resolve their queries and recognise the importance of first class communication skills to achieve customer satisfaction.

The post holder will already have had experience of working with customers face to face and/or in a call centre and be able to demonstrate a strong commitment to developing a career in Customer Services.

The successful applicant will be required to work 37 hours per week, Monday to Friday.

Interviews are currently scheduled for the week commencing 26th June.

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment vetting which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.


Job details

Job reference
REQ00002100
Date posted
01/06/2023
Application closing date
18/06/2023
Salary
Grade 4 - £23,166 to £24,582 per annum
Package
Permanent, Hybrid Working, Flexible Approach
Contractual hours
37
Basis
Full time
Trainee Customer Services Advisor Job Pack .pdf

Trainee Customer Service Advisor
Chelmsford City Council

www.chelmsford.gov.uk
Chelmsford, United Kingdom
Roy Whitehead
Less than $1 million (USD)
1 to 50 Employees
Government
Municipal Agencies
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