Train Running Controller Grade 2 Crawley, West Sussex, South East England, England
Job description
Location
Crawley, GB
Department Name
Operations & Customer Services
About Network Rail
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. Watch our video to find out more!
About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone!
We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.
We're also a Disability Confident Leader employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.
Brief Description
Manage train services on the network to meet the agreed train plan both during normal operation and disruptive events.
Deliver Network Rail targets and Train Operator franchise, PPM and other customer targets.
Communicate effectively regarding train performance and train regulation, within control, with signallers and relevant Train Operators.
Define and implement service recovery arrangements.
About the role (External)
As part of the route control team, you’ll manage train services throughout the region, ensuring that trains run as close to real time as possible without compromising safety and according to the agreed train plan. If a situation arises you’ll be responsible for liaising and negotiating with train operating companies to regulate services, whilst trying to keep delays to a minimum, as well as communicating with other key Network Rail staff to ensure the service recovers as quickly as possible.
Key Accountabilities
Job Skills, Experience and Qualifications
- Knowledge and demonstrable experience of operating procedures, rules and regulations
- Operational experience within a control environment or operations role
- Understanding of the Route timetable
- Knowledge of Train Operating Companies organisational structure and routes
- Good geographical knowledge of applicable Route
- Demonstrable skill in the use of Microsoft Office package and Control specific software e.g. CCF, TMIS, TRUST, TRUST DA, TOPS, SHEILA, GENIUS, Crews in Genius, P2v2, Nexus Alpha and Alpha Page or other communications/ pager system
- Good team working skills and ability to make objective decisions
- Able to influence others and work under pressure
- General understanding of commercial/ business picture within Network Rail and TOC’s
- Knowledge of Train Service Recovery Plans
Desirable
- Working knowledge of the NRN system and its correct use
- Geographical knowledge of adjoining Routes
x 5 Roles
Closing date: 27th April 2023. - Late applications will not be accepted.
Drugs and Alcohol Standard:
Our Drugs and Alcohol Standard is changing as of 16.01.2023. All prospective candidates who have not been offered a conditional role by 16.01.2023 will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.
You can visit Evenbreaks Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.
