Train Cleaning Team Leader (Nights) - Darlington Darlington, North East England, England
Job description
As a Team Leader, you will play a vital role in supporting and leading your Train Cleaning team to offer a spotlessly clean train and a welcoming environment for all our customers. Not all of our roles are customer facing , but we pride ourselves on the service we deliver for our customers and colleagues, and we always strive for excellence; if you would like to be part of team that make this happen, then this role may be for you.
Our trains and stations operate 7 days a week and we complete 4 different types of cleans within our teams in 24 hours, so it can be more of difficult than you may think, you'll quickly hit that 10,000 step goal.
On our night shifts, we have two cleaning teams: a Full Clean team and a Deep Clean team. During your shift, we expect you to thoroughly clean our trains to ensure we continually deliver hygienic and functioning trains for our customers . Cleaning activities would include but are not limited to hoovering/steam cleaning floors, walls and seats and windows, touchpoint cleaning of door controls and handrails and don’t forget our cabs to keep our colleagues working environment clean too. The Deep Clean team are also expected to use specialist equipment to get rid of all ingrained dirt from all parts of the train, don’t worry we train you on how to use these.
As well as working with the cleaning teams, as a Team Leader you will also be responsible for the successful running of the shift from start to finish. You will be expected to brief the team the shifts requirements, organise workloads, answer questions/resolve any issues and overall ensure our high standards are maintained, whilst ensuring all Health and Safety protocol and procedures are always followed. Additionally, you will provide support and relay our high standards to the team and any new team members.
About You:
We are looking for reliable, and hardworking individuals to fulfil this role and you must be willing to work outside, as well as on board our trains, throughout the year. You also need to have a keen eye for detail and be flexible enough to deal with ever-changing demands.
You don’t necessarily need cleaning experience, as we will teach you everything you need to know . Initial training is 1-5 days in the classroom (dependent on location) followed by practical and on the job training with the cleaning team.
If you fancy doing your thing as a Train Cleaning Team Leader, your greatest strengths will be not only your leadership skills but working as part of the team to get all jobs completed together, whilst following instructions and paying attention to detail to successfully maintain our high cleaning standards. We like you to have pride in your work and always strive to be the best you can.
So, if your lifestyle enables you to work flexible shifts in line with our customer expectations over an average of 35 hours per week this could be the job for you.
Our process:
Our selection process includes a safety critical medical assessment that covers general health, vision, hearing, colour vision and drugs and alcohol testing, as we have a zero tolerance on the railway.
Our Benefits:
- Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
- Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
- 75% discount with other Train Operating Companies - after 2 years with us, you’ll also get discounted travel on many other rail services in the UK and Europe.
- Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
- Cycle to Work Scheme - save up to 42% on the cost of a bike, while also spreading your payments throughout the year.
- Recognition Programmes - from our Loyalty Awards events to our Proud to be Northern Awards, we make sure our people know they’re appreciated.
- A generous holiday entitlement - our incredibly generous holiday entitlements can help you feel like you can get away too.
- Maternity and Paternity Benefits - we go above and beyond the standard, and mums can enjoy 9 months’ maternity leave on full pay while dads can make the most of 2 weeks’ paternity leave on full pay.
- Exclusive benefits with Northern Perks - enjoy retail discounts, instant vouchers, cashback, wellbeing support and much more.
