Parts Assistant and Driver - Ford Canterbury, England
Job description
The Invicta Brand is part of Cambria Automobiles, one of the UK's fastest growing franchised car and motorcycle dealer groups. They operate car dealerships across England and Scotland, trading under local brand names including; Grange, Dees, Doves, Invicta, Motorparks and Pure Triumph.
Benefits include;
The opportunity for an Automotive Parts Assistant and Driver, to join a friendly team within Invicta Motors Ford Canterbury. We believe that by identifying your potential and investing in your future, you will be able to develop skills and gain the experience that will enrich your career prospects.
- Salary – NMW (Up to £21,756.96 per annum)
- Overtime Opportunities
- 31 Days Paid Annual Leave (Including Bank Holidays)
- Preferential rates for servicing, MOTs and parts
- Fantastic discounts on vehicles sales
- Access to a vehicle Flexi-lease affinity scheme through SOGO www.sogomobility.co.uk
- Pension scheme
- Life Insurance Benefit
- Cycle To Work Scheme
- Associate Award Events
- Length of Service Recognition Scheme
- Associate Assistance Programme (AAP) - Confidential access to a range of support and advice, including a confidential helpline, counselling sessions, access to a Doctor 24/7, physio advice and support from other Health Experts.
Job Role
To provide polite and courteous service to all external and internal guests, interpreting their requirements for various parts, with delivery and developing business opportunities for the department, optimising the guest experience at all times.
Key Responsibilities and Duties (list not exhaustive)
- To inform, promote and sell parts to external and workshop guests, making the most of opportunities via telephone and direct contact and ensuring guest demands are fulfilled.
- Accurately complete and store all paperwork, including picking slips, guest contact details, sales and lost sales information to ensure up-to-date guest information is available and accessible at all times.
- Check all parts returned by guests for damage and condition, noting down returns details and logging the parts back into the department.
- Maintain a tidy and organised stock warehouse, arranging stock as per guest and workshop requests.
- Update and maintain parts literature and related information to promote a speedy and effective service for all guests.
- Maintain an accurate account of stock via stock check and booking out procedures of parts.
- Plan and establish parts displays to ensure they are up-to-date and professional.
- Process invoices for the purchase of parts to ensure the prompt receipt of payments when applicable.
- Inspect all parts upon loading in order to identify any damage before delivery. Ensure all parts for delivery are correct, in satisfactory condition and match despatch paperwork.
- Obtain the guest’s signature upon delivery to provide proof that parts have been delivered in an acceptable state.
- Report any concerns relating to the van to the parts manager to ensure it is maintained to required standards with weekly checks as listed i.e. tyre pressure etc.
- Drive safely at all times complying with company and legal requirements.
Work Pattern
This is a permanent full-time position:
- Monday – Friday, Saturdays mornings on rota basis.
Successful applicants will possess and be able to offer;
- Full UK Driving Licence with no major endorsements.
- Previous delivery experience essential.
- Prior experience working within a part department desirable but not essential.
- Excellent customer service experience and the ability to handle conflicting demands
- Possess excellent communication, organisation an inter-personal skills
- Be enthusiastic, respectful and friendly to guests and colleagues.
- Possess a positive / can-do attitude.
- Have the passion and ability to deliver an outstanding guest experience.
- Possess high levels of integrity and drive to succeed.
- Computer literate, including Microsoft Office
Visit www.motorparks.co.uk/careersto find out about working for our businesses, to review the details of the role and to apply.
Cambria Automobiles are an equal opportunities employer. Your data will be held in line with the General Data Protection Regulations 2018.
For further information please review our Data Privacy Notice at www.cambriaautomobiles.com
Job Types: Full-time, Permanent
Salary: Up to £21,756.96 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Licence/Certification:
- Driving Licence (required)
Work Location: One location
