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Job overview

Part-time Catering/Shop Assistant working 25 hours spread over 5 days, including alternating weekends.

The selected individual will be responsible for assisting in the hospital shop and coffee bar situated within the outpatients department. Duties include serving barista style coffee, hot snacks, sandwiches, salads, and cakes. In addition, there may be instances where they will be required to serve at the service counter of the Staff Restaurant. The individual will also be responsible for maintaining cleanliness in the area and upholding rigorous food safety standards.

The responsibilities encompass receiving and organizing deliveries, stocking shelves, assisting customers, and ensuring the shop remains clean and organized. The primary objective is to provide customers with the best possible experience.

The ideal candidate should possess prior experience in a shop or a bustling café/coffee bar. They must be capable of maintaining composure and working efficiently under pressure, including working independently when necessary.

Main duties of the job

• Providing friendly and attentive customer service while maximizing sales
• Managing cash and credit card transactions
• Ensuring shelves are consistently stocked and well-organized
• Maintaining proper stock control and implementing rotation procedures
• Maintaining accurate records of HACCP temperatures and stock inventory
• Crafting and serving barista style coffees
• Preparing and serving hot snacks
• Ensuring the shop and café are always clean and presentable
• Assisting in the main staff restaurant as needed
• Consistently upholding a high standard of customer service, treating all customers with dignity and respect

Working for our organisation

The Northern Care Alliance (NCA) is one of the largest NHS organisations in the country. Launched in April 2017, the NCA serves over one million people across Greater Manchester and employs over 19,000 healthcare professionals across Bury, Rochdale, Salford and Oldham. The sheer size, scale and potential of our combined service is huge. At the NCA, we can offer groupwide, flexible multi-site opportunities, as part of our connected, integrated and engaged team. We believe in saving and improving lives and are passionate about driving forward significant improvements to the provision of safe, high-quality integrated health and social care to our local community. If you share our vision, take your place with us.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

In line with the Trust’s Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, disability, nationality, religion, marital status, social back ground or trade union membership.