Tourist Information Centre Customer Advisor

Tourist Information Centre Customer Advisor Bridlington, England

East Riding of Yorkshire Council
Full Time Bridlington, England 10687 GBP ANNUAL Today
Job description

The job itself

Love East Yorkshire, love helping customers, this role is for you

We need a Tourist Information Centre (TIC) Customer Advisor for Bridlington TIC, to give tourism advice and help customers get the most out of their visit to East Yorkshire by providing an efficient and effective tourist information service.

Hours and days of work will vary seasonally due to customer demand. You will be contacted to 18 hours but could be more some weeks and less others but will always balance to be an average of 18 hours per week over the year.

You could be required to work every Saturday throughout the year and cover bank holidays, staff holidays and sickness, therefore a flexible approach is essential.

Duties include providing a first-class tourist information service and respond to all customer enquiries. Promoting and upselling the East Yorkshire Tourism offer to customers. Maintaining storage and display of retail and promotional material. Generating income by retail, tickets, and service sales, including cash handling, cash returns and banking. Undertaking the collection, collation, updating, research, data inputting of tourist information, TIC statistical data and maintain records on TIC systems.

Excellent communication skill, excellent customer care and experience of dealing with a variety of customers, specialist tourism knowledge of Bridlington and the East Yorkshire area, good standard of education, excellent ICT skill with experience of researching data, data input and retrieval are essential.

Teamwork also plays a vital role within our service; therefore, you should be friendly, enthusiastic and be able to use your initiative whilst working to a consistently high standard.

This position will involve working alone, report to the TIC Supervisor and be part of a small but perfectly formed team that delivers a high level of customer service to boost the value and volume of visits to Bridlington and East Yorkshire

Tourist Information Centre Customer Advisor
East Riding of Yorkshire Council

www.eastriding.gov.uk
Beverley, United Kingdom
Peter Turner
$100 to $500 million (USD)
10000+ Employees
Government
National Services & Agencies
Related Jobs

All Related Listed jobs

janitor
Herefordshire & Worcestershire Integrated Care System Hereford, England Today

Are you ready to bring some sparkle into people’s lives? Herefordshire & Worcestershire Integrated Care System (ICS) is seeking...

Class 1 Trunker Driver - 0900 Starts
Warburtons Burnley, England 17.51 GBP HOURLY Today

Your knowledge of basic vehicle maintenance mechanical knowledge (in order to able to relay faults on defect forms) and transport legislation will be key, for

digital marketing
LMP Group Birmingham, England 13520 - GBP HOURLY Today

Digital Marketing Apprentice - Event Master


Eventmasters are looking to recruit a Digital Marketing...

attorney
York University Toronto 86611 - 79782 CAD ANNUAL Today

Purpose:
The Legal Career Counsellor (LCC) supports the Career Development Office's mission to support Osgoode Hall Law...

Helpdesk Operator
Moston Consultants Leeds, England 24000 GBP ANNUAL Today

Answer calls/email for the business in a timely fashion. Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned.