Job description
Who You Are / Your Next Challenge
Bulletproof, an innovative and expanding Cyber Security specialist, is looking to recruit a Tier I SOC Analyst, working on a 7am-3pm and 3pm-10pm shift pattern on a rotating basis (circa 37.5 hours per week with ad-hoc night shift requirements), to support our continued growth. Ideally stemming from a SOC Analyst, IT Helpdesk or other technical related background, our SOC Analyst position provides an exciting opportunity to ensure our clients receive the best possible service whilst protecting their business assets and security. You will help maintain and protect our client’s key business assets from threats and risks by monitoring, detecting, analysing, and responding to security incidents.
As a Tier 1 SOC Analyst role, this will be an ideal opportunity for an enthusiastic and motivated individual to step into a specialised SOC position. With a key focus on attention to detail and client/stakeholder management, we are looking for someone who is comfortable in a client facing role with the technical skills (training is provided) to triage, respond and resolve to a variety of threats.
Please note: this role will be a full-time position based on the provided shift pattern above (flexibility will be required). The role will be performed on a hybrid basis with a minimum of 2 shifts per week to be completed in an agreed office space. An overview of the main duties has been provided below:
- Monitor both customer and internal infrastructure to detect security events and vulnerabilities by using various security tools, SIEM technologies and other security resources;
- Analyse and investigate various security events to validate security incidents;
- Perform proactive and reactive security incident handling and escalation where appropriate;
- Perform vulnerability assessments and provide findings with remediation actions;
- Manage, tune and optimise security tools following best practice and other performance metrics;
- Respond to customers’ tickets and emails, providing assistance with security related issues efficiently and effectively.
What we’re looking for / Skills that will help you in the role
- Previous experience in an IT Helpdesk, IT Support, SOC or related role is essential with the ability to handle and prioritise tickets and issues;
- Bachelor’s Degree in Computer Science, Computer Networks, Information Security or other related technical discipline would be highly desirable;
- Good knowledge and understanding of networking principles and a variety of operating systems;
- Good understanding of virtualisation;
- Strong analytical and problem-solving skills;
- Experience using SIEM technologies (such as Elastic, Splunk and Logrhythm), firewalls and IDS/IPS technologies would be desirable;
- Ability to remain calm under pressure and meet deadlines;
- Strong organisational skills with a high attention to detail;
- Ability to prioritise and handle multiple tasks at any given time;
- Pro-active and enthusiastic with a can do attitude;
- Excellent verbal and written English communication skills, with the ability to influence and negotiate;
- Passionate about security and networks;
- Ability to work on own initiative as well as being a team player.
This is a fantastic opportunity for someone to take on a fundamental role within the SOC team, who is keen to get involved in multiple tasks within an established growing international organisation, and provides amazing scope for both strategic and operational self-development.
What you get in return:
- 25 days annual holiday;
- An additional day’s annual holiday for your birthday;
- Company Pension contribution;
- Subsidized gym membership;
- Perkbox employee benefits platform;
- Frequent team events;
- Relaxed working environment;
- Private Healthcare (individual cover only);
- Additional Learning Allowance Benefit – a reimbursable benefit of £100 per annum (or equivalent) for you to spend towards your personal career development;
- Flexible working policy.
About Us
Bulletproof is a trusted provider of innovative cyber security and people-powered solutions. Our cyber security services are the best way to stay ahead of the hackers, take control of infrastructure and protect business-critical data.
With our own in-house UK Security Operations Centre (SOC) and years of industry experience, we help to protect our customers from current and emerging security threats. We provide a full spectrum of cyber security services including CREST-certified penetration testing, 24/7 threat monitoring, compliance support and security training to help organisations protect against today’s evolving threat landscape.
Please note that as part of the recruitment process a criminal records check will be carried out by an authorised third party.
Interested?
If the role sounds like you, we invite you to upload a copy of your CV by clicking on the Apply Now button.
Please note: This is a full-time, permanent position and we are able to offer a hybrid flexible working arrangement. Bulletproof is unable to offer sponsorship for this position. Therefore you must have the legal right to work in the UK. This will be checked throughout the recruitment process.
Strictly No Recruitment Agencies; any submission of resumes without prior request / engagement from Bulletproof Cyber Security will not be deemed as an introduction and therefore will not warrant an introduction fee.