Find More Than 10K+
United Kingdom Jobs

REPORTS TO: Ticketing Manager
LOCATION: cinch Stadium at Franklin’s Gardens (NN5 5BG)
HOURS OF EMPLOYMENT: Full time Monday to Friday. At times, hours will include evenings, weekends, and public holidays to support home match days.
CONTRACT TYPE: Full time – 35 hours a week plus match days.

ROLE:
This is a fantastic opportunity to join an exciting Commercial department within an elite sporting environment. Often our ticket office will be the first touch point for a guest looking to attend an event at cinch Stadium at Franklin’s Gardens, and so this role plays a critical part in ensuring positive interactions across a wide range of customers.

The successful candidate will be responsible for delivering the highest level of customer service, efficiency and precision in our ticketing team. They will also develop an in depth understanding of our booking platform to ensure we are using it in the most accurate and efficient way (training will be provided).

The ideal candidate will be confident in using IT systems, have a passion for customer service, and be at their best working as part of a team.

KEY RESPONSIBILITIES:

PERSON SPECIFICATION:

HOW TO APPLY:
To apply, please submit your CV with a covering letter to [email protected]. Closing date 25th August 2023 although may close early if we receive a high volume of applications.

This is a full time position based at cinch Stadium at Franklin’s Gardens, Weedon Road, Northampton, NN5 5BG.

Northampton Saints is an equal opportunities employer and would welcome applications from a fully diverse range of candidates, regardless of age, gender, ethnicity, sexual orientation, faith or disability.

Any CVs, contact details or other personal data shared with Northampton Saints RFC in relation to this position will be processed for recruitment purposes only. We are storing this data in line with our privacy policy, and any information will only be shared internally as required to undertake shortlisting and interviews with those directly connected to the recruitment process. We would like to keep this data until this position is filled. When that period is over, we will delete your data unless we specifically inform you that we will keep it on file for future roles.

To see a copy of our privacy policy or if you have any queries relating to how we manage personal data, please contact [email protected].