Tesco Colleague - Phone Shops - Ely Superstore

Tesco Colleague - Phone Shops - Ely Superstore Ely, England

Tesco
Full Time Ely, England 17969 - 21912 GBP ANNUAL Today
Job description

About the role

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. If the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

Tesco Mobile are now recruiting for Phone Shop Colleagues who will play a key role in building relationships with our customers to establish their needs and to help them choose the right mobile products for their needs.

Every part of Tesco Mobile puts our 5 million customers first – our tariffs, our shops and our award-winning Customer Care. We’ve teamed up with O2, giving our savvy customers 99% coverage, in our stores, it’s all about finding our customers the perfect phone and tariff.

You will be responsible for
  • Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
  • Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
  • Following the service culture in your department role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
  • Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
  • Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
You will need
  • A passion for delivering great service, greeting customers with a smile, and serving them with pride
  • The drive and motivation to work in a sales and service environment
  • Be able to adapt to working in a fast paced ever-changing environment.
  • A passion for the latest technology
  • The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success
  • To be at work on time, well presented and ready to be a brand ambassador
About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

What’s in it for you
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • 10% Discount Card increasing to 15% after every pay for a 4 day period
  • Life assurance
  • Retirement saving plan
  • Great colleague deals and discounts, saving you money on everyday purchases
  • Uniform provided

Click here to read more about the benefits we have available for our colleagues

Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.

Our Employee Assistance Programme helps you deal with life’s challenges.

Financial wellness - Tesco has partnered with experts to help you make the most of your money

Get involved in a range of fundraising activities with our long-term charity partners

Tesco Colleague - Phone Shops - Ely Superstore
Tesco

www.tesco-careers.com
Welwyn Garden City, United Kingdom
Ken Murphy
Unknown / Non-Applicable
10000+ Employees
Company - Private
Grocery Stores
1919
Related Jobs

All Related Listed jobs

Cinnabon Team Member
EG Group Liverpool, England 10.5 GBP HOURLY Today

All of our products are baked fresh in store and as a Team Member your main priority will be to ensure that our customers are provided an excellent service

Store Manager - Guildford
Mango Guildford, England 24313 - 32000 GBP ANNUAL Today

You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. Team management: 1 year (required).

TikTok Live - Global Customer Service Lead (Based in London)
TikTok London, England 24755 - 25760 GBP ANNUAL Today

Key responsibilities of this role include enhancing agent technical expertise and delivery of timely customer care, proactively identifying trends impacting

Senior High Intensity CBT Therapist
West London NHS Trust United Kingdom 53703 - 59796 GBP ANNUAL Today

The strong support combined with supervision from highly experienced supervisors makes Ealing IAPT the ideal place to undertake your role as a qualified step 3

Data Analyst
CIMSPA Loughborough, England 34000 - 40000 GBP ANNUAL Today

This role offers flexible hybrid working, enabling our colleagues to divide their time between our head office in Loughborough and working from home.