Job description
About the Role
What You'll Do
- Take complete ownership of your category restaurant portfolio and drive the business and operational performance
- Identify and initiate new partnership opportunities with the restaurants in your territory
- Build long-term relationships with the restaurant partners and deliver exceptional customer service experiences
- Drive on-the-ground knowledge and context about the territory you operate into the wider Uber Eats UKI team
- Cross-functional collaboration, wherein you will work closely with various team members to identify high-potential partnerships and improve the experience right from the first pitch to the first trip
- Solve complex issues by ensuring our customer service is prioritized and solved efficiently
- Act as an ambassador for the mission, brand, and product of Uber Eats
Basic Qualifications
- 0-2 years of validated experience in Account Management/Sales or any customer-facing roles
- Ability to influence various audiences both internally and externally using strong verbal and written communication
- Ability to adapt to a constantly evolving fast-paced environment
- Highly responsive and data-oriented attitude, able to take the initiative and maintain high-quality relationships with all kinds of partners
- Understanding the customer needs and overcoming any challenges the business may face
- Project management and a problem-solving demeanor to adjust to the autonomy of the role
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.