Job description
ABOUT THE ROLE
This role will be responsible for all administrative tasks associated with nature of our business and is to support the Home Manager in ensuring the smooth running of Heron Lodge.
Your duties will include, but are not limited to:
- Preparing and maintaining employee personnel files
- Collating residents’ financial information and preparing residents contracts
- Assisting with the updating of weekly rotas using our Attendance Tracking System, Rota Horizon
- Preparing brochure/marketing packs for home
- Meet and greet visitors in a professional manner
- Logging of internal/external mail,
- Answering the telephone and accurately passing on messages,
- Dealing with requests and queries in an efficient and polite manner
- Basic financial knowledge to understand receipting and allocation of money
Criteria / Person Specification
- Excellent IT skills, including a proven knowledge of Microsoft Excel and Word and have the ability to understand new systems quickly
- Good communication skills
- Good organisational skills and have the ability to work on your own and as part of a team
- Be reliable and trustworthy
- Be keen to learn new skills and develop within the role
- Previous experience of working in a similar environment, however this is not essential
Benefits
- Paid Breaks
- Refer-a-friend*
- Reward Gateway – discounts, wellbeing, employee assistance & much more
- Comprehensive induction and paid training programme with career prospects
- Excellent working environment
- Cost of DBS*
- We are a Living Wage Employer
- T&C’s apply