Job description
***PREVIOUS APPLICANTS NEED NOT APPLY***
The Council has developed a refreshed approach to tacking homelessness via a Homeless Journey, which aims to provide people with support and accommodation to support them ‘from the street to independent living’.
An exciting opportunity has arisen for a permanent post for a Temporary Accommodation Officer within a busy Housing Options Team to assist in the delivery of preventing homelessness. The role will contribute to the provision of suitable temporary accommodation for those who require it as defined within the Housing Act 1996, Part VII.
You will be responsible for placements into council led and other Temporary Accommodation (TA) working with homeless households who are accommodated. The successful applicant will also be responsible for creating and maintaining partnerships with providers of temporary accommodation to ensure that the necessary level of accommodation is available. You will develop robust support plans and deliver these to households in temporary accommodation to facilitate move on to settled accommodation. You will work closely with Homeless Reduction Officers, Move on Officer, Health Navigator and Tenancy Sustainment Officer to assist with the assessment of homeless applicants and move on.
You will be the first point of contact with households residing in temporary accommodation in all matters relating to the offer of a property to those customers with more complex needs to ensure tenancy sustainment (e.g. Housing Benefit advice, financial capability and support etc. and to actively involve the Housing Service to ensure all relevant information and support is in place to sustain the tenancy at signup).
Applicants should have a passion and experience of working within a housing, homelessness or support related service, have a good understanding of the Homeless Reduction Act 2017 and have experience of supporting vulnerable people, enabling a move to independent living.
Applicants should have experience of creating partnerships with providers of temporary accommodation and private landlords with a good track record of delivering effective solutions for homeless people particularly regarding the use of temporary accommodation.
Please see the Job Description and Person Specification for more information.
For an informal discussion please contact Leanne Riddell, Housing Manager on [email protected] Justin Collins, Housing Options Manager [email protected]
Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Operational HR Services by email: [email protected]
Please note that CVs are not acceptable.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.
Job Types: Full-time, Permanent
Salary: £26,845.00-£29,439.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Canteen
- Company pension
- Cycle to work scheme
- Flexitime
- Health & wellbeing programme
- On-site gym
- Sick pay
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Work Location: In person
Reference ID: 249134