Job description
Do you care deeply about the world we live in? Do you believe in the power of meaningful conversations to bring about real change? Are you energetic, empathetic, passionate and a good deal determined? If so, you likely have the skills to join us as our new Telephone Fundraiser!
Who we are
Established in Brighton in 2017, Purity Fundraising excels in raising crucial funds for some of the UK’s leading charities and NGOs and we’re looking to add to our ever-growing team of likeminded people who care passionately about making a positive impact on the lives of others and the planet we share.
We believe what truly sets us apart is our commitment to facilitating real conversations that not only drive success but ensure a great experience for both our supporters and fundraisers alike. As one of our fundraisers put it:
“I find the support from the team leaders to be incredibly positive. I feel valued and respected, which is quite refreshing ”
The role
As a telephone fundraiser, you will build genuine connections with new and existing supporters, while raising essential funds for impactful causes. You'll be supported by a dedicated team of fundraising managers and have the opportunity to attend project kick-offs with clients, gaining valuable insights into the direct impact of your work.
Experience is welcome but not essential. We accept applicants from diverse backgrounds as we offer the chance to develop your skill set through a fully supported and comprehensive training program. If you’ve worked in customer service, sales or have a background in acting or performance, you already have the transferrable skills that will enhance your success in this role.
What’s in it for you
- Flexible hours: full-time or part-time afternoon shifts Monday to Friday, minimum 13.5 hours per week
- Work from home: most of our team is based in Brighton but you don’t have to be - work remotely from anywhere in the UK
- Supportive team: benefit from the guidance and expertise of our friendly team of fundraising managers who all started as telephone fundraisers
- Professional growth: develop valuable skills through our comprehensive training program, including sessions with our charity partners, ongoing training modules and one to one development
- Team socials: the perfect excuse to visit Brighton!
- Salary: £10.90 per hour. 12% holiday pay is added to the hourly rate, bringing it up to £12.33
What we’re looking for
The role comes with its challenges and it takes a specific type of person to excel. We find our most successful fundraisers have the below skills:
- Emotional Intelligence and empathy to connect with supporters on a personal level
- Confidence in yourself and your cause
- Great verbal communication and rapport building skills
- Resilience to bounce back from rejection quickly
- The ability to think on your feet
- The ability to take constructive feedback
- Positive attitude and ability to remain optimistic even during tough calls
Technical requirements
- Stable Broadband/Fibre Internet (Minimum 10 Mbps Download, 5 Mbps Upload)
- A computer that can be physically connected to a router with a cable
We’ll provide you with a set of headphones and an ethernet cable. We’ll also supply a laptop if yours isn’t up to the job
Ready to spark change?
If you are interested in finding out more, we’d love to hear from you. Please send your CV and covering letter (or video, if you’re not the writing type) to [email protected], and let us know why you’d make a great fundraiser!
Job Types: Full-time, Part-time
Part-time hours: 13.5-40 per week
Salary: From £10.90 per hour
Benefits:
- Employee mentoring programme
- Flexitime
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Application question(s):
- We are currently receiving a huge number of applications and are finding it difficult to filter through all of them. To help your application stand out, please answer the question below:
Based on the skills we've outlined, why do you think you'd make a great fundraiser?
Work Location: Remote
Reference ID: Telefundraiser