Job description
About Us:
Hewins Oak is a well-established family business, built upon the vision to be the supplier of choice for Oak in construction throughout the UK. Over the past 20 years, Hewins has steadily grown and developed, with a strong team that believe in and support our vision, mission, and values. Hewins is looking to grow and expand throughout the UK, increasing sales of our ever popular sawn and planed Oak products so that’s why we need you!
Position Overview:
We are looking for a Telesales Representative to be join our team, who will be responsible for contacting new potential customers and securing sales leads over the phone.
The Telesales Representatives responsibilities include contacting potential customers, presenting the benefits of Hewins products and service to them, securing sales enquiries, filling out our CRM records and handling the complete sale when appropriate. A successful Telesales Representative will have excellent communication skills as well as strong sales skills.
Key Objectives:
- Pitch products and initiate sales with potential/existing customers over the phone
- Ask engaging questions customers to keep conversations going
- Listen to the customers’ needs and inform them of relevant products
- Create lasting relationships with customers and use them to generate repeat sales
- Gather and document customer information
- Answer customer questions regarding products
- Meet sales targets/KPIs
About you:
- A great communicator on all levels with fluent English-speaking skills
- Demonstratable direct selling experience
- Excellent negotiation skills and customer care skills
- Strong interpersonal skills- works well in a team
- Good IT skills with attention to detail
Our Values:
- Reliability – delivering on promises
- Expertise - experts in Oak
- Accountability – doing the right thing
- Longevity – caring for the future