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The Wave, Bristol, are recruiting Surf Technicians for our 2023 summer season. We have full time and part time roles available on a fixed term contract.

The Wave is a slice of the ocean inland, where people of all ages, backgrounds and abilities can experience the joy of blue health and its many benefits.

Why join The Wave?

Our values as a business are the same as those we have as people. And they’re very simple. We know that when people are happy in themselves, connected to a community and caring for their environment... they tend to do the right thing, naturally. That’s the basis of how we work.

• Our ethos encourages a diverse and equitable workplace.
• We offer up to 50% off surf bookings and sometimes you can surf for free.
• We are committed to creating a safe, professional and fun environment.
• We strive for positive impact, better in our performance and better for people and our planet.
• We are adventurous, we are bold in our learning, adapt to change positively, face challenges together and explore new opportunities.
• We respect and care for each other and ourselves, supporting each other because people matter.

Our 180m long lake is powered by Wavegarden. This ground-breaking technology can generate up to 1,000 quality waves per hour, ranging from 50cm (1.7ft) to almost 2m (6.5ft) in height. We can produce a new wave every 8-10 seconds.

Our Surf Technicians are responsible for ensuring our visitors are well informed, relaxed and excited about getting in the water! They provide excellent customer service to ensure our visitors journey is seamless, safe and enjoyable.

Our Surf Techs:

• Confidently deliver engaging safety briefings for hosted sessions and experiences
• Understand and deliver the customer journey - arrivals & waiver process and check-in
• Have a solid understanding of our surf equipment and what our visitors will need
• Manage sessions alongside the lifeguards. Working collaboratively to deliver a safe and enjoyable experience
• Actively support the team to ensure a smooth-running day; completes departmental checklists; work to the daily plan; proactively looks to find & complete tasks
• Are trained to be competent in the use & care of radios
• Able to operate our lockers and have basic maintenance knowledge in order to help visitors

Our ideal Wavemaker will have a desire to assist others, ensuring visitors leave with a smile on their face. Our wavemakers use their initiative effectively and take a proactive approach to any challenges that arise – a can-do attitude is essential!

In return you’ll get:

• Paid breaks
• 30 days of paid holiday (inclusive of bank hols)
• Pension
• Free staff surfs
• Staff Discounts on retail of up 20%
• Up to 50% off your surf bookings
• Up to 40% off your food and beverage items while on shift
• Up to 25% off our accommodation
• The chance to work with a great team who work and surf together
• Free hot and cold drinks on shift

We want to be transparent in our approach to salaries

All our Wavemakers join The Wave on the level 1 salary relating to their age range. We encourage all Wavemakers to work their way through our Learning & Development programme to gain new skills and increase their earning potential by moving up our staff levels.

Recruiting for diversity is not simply a tick box for The Wave, it is our ethos, the right thing to do and the smartest way for us to do business. We are an Equal Opportunities employer, committed to encouraging equality, diversity and inclusion among our workforce, and eliminating all unlawful discrimination.