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Job description

Overview:
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Harlingen Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Harlingen Medical Center is a nationally-recognized and award-winning general acute care hospital. The Level IV Trauma Designated hospital specializes in bariatrics, cardiology, emergency medicine, gastroenterology, orthopedics, obstetrics and gynecology, and wound care. Harlingen has received an “A” rating from The Leapfrog Group and among the “50 top Performing Cardiovascular Hospitals” according to Fortune/IBM Watson Health. The hospital has received numerous awards from Healthgrades in orthopedics, cardiology, women’s services and more. For information, please visit www.harlingenmedicalcenter.com.

Responsibilities:
Install computer related hardware and software as needed. Support and provide problem determination and resolution on PC software and hardware. Maintain catalog, software and hardware inventory. Document service activities through the ticketing system. Access all areas of the hospital campus in order to perform computer-related installations. Use computer to accomplish data entry and PC troubleshooting. Summon outside resources when needed to complete installations and support end-users. Act as a liaison between end-users and IS as well as coordinate issues between software vendors and IS.

Qualifications:
EDUCATION, EXPERIENCE, TRAINING

1. High School Diploma required for all new hires starting 4/1/14
2. Experience in Microsoft Desktop Operating Systems and Active Directory.
3. 1-3 years experience preferred.
4. Customer service experience preferred.
5. Preferred: Comptia A+, N+, Microsoft Certified Professional (MCP)

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