Find More Than 10K+
United Kingdom Jobs

TECHNICAL WRITER

Position Overview

Responsibilities

• Conduct discovery sessions, integrating technical and non-technical information from different teams.
• Build end-user documentation for the purposes of installation, setup, configuration and troubleshooting of instrumentation and software.
• Create video help guides, how-to wizards, and other supporting media assets to be used by Marketing, Sales and Customer Support.
• Ensure all documentation is aligned with technical specifications and adheres to the style guides and technical documentation best practices.
• Ensure alignment with RST’s documentation and knowledge asset framework and Identify process improvements related to the training and documentation disciplines.
• Other projects and tasks as assigned by management.
  

Qualifications & Skills Required

• Minimum of BA/BSc in a technical field and/or technical communications.
• 4+ years of experience in technical writing
• Fluency in English, with French, Spanish, or Portuguese being an asset
• Outstanding written and verbal communication skills, with demonstrated success in building and delivering content to both technical and non-technical audiences.
• Multiple successful documentation rollouts are spanning complex product offerings comprised of both software and hardware.
• Strong self-starter
  

This role is required to be on site at our Maple Ridge office, and hybrid work options may be considered working a minimum of 1-2 days per week from office combined with working from home.

Terra Insights cares deeply about diversity, equity, and inclusion in recruitment, hiring, employment and advancement. We are an equal opportunity employer dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

Notification to Applicants: We are committed to providing an accessible environment and ensuring fairness throughout our hiring process. We welcome the opportunity to work with applicants requesting accommodations at any stage of the recruitment and hiring process and while working with us. Accommodations will be provided as requested, please contact us at [email protected].