technical writer Toronto
Job description
The Technical Proposal Writer operates within the Sales Capture Team and is responsible for moving sales opportunities forward through the writing and submitting of Requests for Information (RFIs) and Requests for Proposal (RFPs) documents. In addition to writing and submitting proposals, they will manage and update technical sales documents, and request and review incoming FOI (freedom of information) packages. Collaboration with internal departments is required to ensure accurate and timely communication of proposal information.
This is an initial 12-month contract with the hope of extending to full-time, permanent employment.
Where You’ll Work
- SmartSimple is a remote-first workplace. We recognize the distinct advantages of workplace flexibility.
- SmartSimple’s headquarter is located in Toronto, Canada with our EMEA office based out of Dublin, Ireland. Employees will have the option of working from the office (when it is safe to do so) if they wish or they may work remotely from home.
What You’ll Do:
- Identify and clarify opportunities and needs, review RFP and strategize with the Capture team to develop proposals wherein all client requirements are addressed.
- Contribute content, reference materials, and sales documentation in response to RFP proposals.
- Write and maintain technical sales documentation for sales-related enhancements.
- Collaborate with subject matter experts (SMEs) around prospect defined RFP requirements to determine and communicate product/requirement fit.
- Provide feedback and intelligence from RFP engagements and disseminate them to appropriate business teams.
- Create and manage technical sales documents as required.
- Work with internal and external partners in the development of complete RFP proposals.
- Other duties as assigned.
What You’ll Need:
- An undergraduate degree in a relevant field, or similar work experience.
- A technology-curious mind.
- Excellent written and verbal communication skills. Clear, concise and effective communication ability.
- Ability to understand client-based technical requirements and pair them with appropriate SmartSimple platform functionality.
- Strong attention to detail.
- Understanding of structured, task-based writing is a plus.
- Basic knowledge of ‘Software-as-a-Service’ solutions (SaaS)
- Experience in our vertical markets e.g., philanthropy, research, corporate social responsibility, insurance, etc. will be considered a bonus.
- Demonstrates a high degree of accountability and ability to work independently on assigned tasks.
- Must be eligible to work in Canada or the United States.
Why You’ll Love Working at SmartSimple
- You will be entering into a culture of inclusion, innovation and collaboration. We believe software is autobiographical – and we want you to be a part of our story.
- The first three months of your journey with SmartSimple will kick off with our Cara (meaning friend in Irish!) and Mentor program - giving you the opportunity to network and learn from team members from all levels and areas of the organization.
- Your professional and personal development is prioritized – you’ll receive training opportunities to elevate your technical knowledge and skills, and your manager will provide ongoing feedback and regular 1-on-1s.
- You have tons of autonomy and responsibility giving you the freedom to approach your work in a unique way that breeds creativity and independent thought.
- Employee recognition is key and we promote and celebrate it - you do a good job; everyone will know about it!
- We provide competitive salary and benefits along with tuition, fitness and gaming reimbursements, and bespoke mindfulness/wellness initiatives.
SmartSimple is an equal opportunity employer and is committed to building a diverse workforce representative of the communities we serve. SmartSimple welcomes and encourages applications from all qualified candidates, and will consider all applicants without regard to race, colour, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation.
In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities,SmartSimple is also committed to providing accommodations throughout the interview and employment process. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you have accessibility requirements during the recruitment process and require an accommodation, please contact [email protected].
Job Type: Full-time
Salary: $60,000.00-$70,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- technical writing: 1 year (preferred)
About Smartsimple Software
CEO: Mike Reid
Revenue: $5 to $25 million (USD)
Size: 51 to 200 Employees
Type: Company - Private
Website: www.smartsimple.com
Year Founded: 2002
