Technical Support Role Croydon, England
Job description
This exciting opportunity offers the chance for you to work for the UK’s fastest growing supplier of vehicle solutions.
About the Role
You will be working within the technology department to provide technical support to our customers. This position will suit someone who has previous experience in a previous technical or IT support role.
· Provide front-line technical support to customers.
· Process emails, support tickets and customer enquiries.
About Us
Kasava strives to offer the most advanced and reliable AI dashcam and in-vehicle solutions at affordable prices needed for the connected world. As specialists in next generation vehicle solutions we are now one of the fastest growing dashcam companies in the UK. Our portfolio of products combines hardware, software and cloud providing complete remote management for vehicles, with automated reports of full telematics; including driving alerts, tracking information, fuel consumption, geofencing as well as bespoke IoT solutions to complement our offerings.
About You
· Minimum 1 year in a Technical / IT support role.
· Ability to think strategically.
· Attention to detail and good problem-solving skills.
· Proficiency in Windows/Mac OS
· Excellent written and oral English.
· Strong communication skills.
· A genuine passion for providing the highest level of customer service.
· Good attention to detail and very organised.
· Ability to use multiple systems and multitask in a fast-paced environment.
· Positive and can-do attitude.
· Interest in technology.
· Degree in computer science or information technology is advantageous.
If you have the right attitude, are a team player and want to develop a career then get in touch today, we would love to hear from you!
Benefits
· Team incentives.
· A focus on developing you.
· Be judged on your strengths and not your weaknesses.
· Great training and personal development.
Job Type: Full-time
Salary: £25,000.00-£28,250.72 per year
Benefits:
- Company events
- Company pension
- Gym membership
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Croydon: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: Techsupport 23
Expected start date: 31/10/2023
